Mobile CT Support Technician - Remote & Field Troubleshooting

Boston Imaging - A Samsung Company; Danvers (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

5 different Blue Cross/Blue Shield medical plans

Dental coverage

Vision coverage

Short-term and long-term disability coverage

$1 for $1 401(k) match up to 5%

Tuition reimbursement

Job summary

A leading medical imaging company is seeking an Entry-level Product Support Technician in Danvers, MA. The role involves troubleshooting and maintaining medical Computed Tomography devices, ensuring quality and safety standards. Candidates should have an Associate’s or Bachelor’s degree in a relevant field and strong communication skills. Benefits include various health plans, 401(k) match, and tuition reimbursement among others. This is a full-time position with a commitment to enhancing patient care through technology.

Qualifications

• 2+ years hands-on experience servicing medical equipment or complex devices.
• Basic understanding of electronic circuits, sensors, and mechanical systems.
• Willingness to learn in a regulated medical device environment.

Responsibilities

• Provide remote technical support to customers and engineers.
• Document test results and analyze CT system components.
• Assist in preparing technical summaries for product improvements.

Skills

Problem-solving skills

Strong analytical skills

Communication skills

Attention to detail

Education

Associate's or Bachelor's degree in Electronics, Biomedical Engineering, or related field

Tools

MS Office (Excel, Word, PowerPoint)

Test equipment

Job description

A leading medical imaging company is seeking an Entry-level Product Support Technician in Danvers, MA. The role involves troubleshooting and maintaining medical Computed Tomography devices, ensuring quality and safety standards. Candidates should have an Associate’s or Bachelor’s degree in a relevant field and strong communication skills. Benefits include various health plans, 401(k) match, and tuition reimbursement among others. This is a full-time position with a commitment to enhancing patient care through technology.