Mobile Crisis Specialist I

Centerstone of Florida; Bradenton (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health coverage (medical, dental, and視

403b retirement plan with companymatch

Paid time off and holidays

AD&D/Life Insurance

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone of Florida is seeking a Mobile Crisis Specialist in Bradenton to provide face-to-face, phone, and telehealth crisis response. You will assess safety risks, de-escalate crises, and develop practical safety plans with clients in the community.

You'll coordinate with law enforcement and first responders, ensure timely documentation, and support follow-up care and linkage to services. A valid driver's license is required.

Qualifications

• Bachelor's in Social Work, Counseling, Psychology, or related field required.
• Master's degree preferred; four years of relevant experience may substitute for the degree.
• Experience with community-based service delivery and interdisciplinary collaboration preferred.
• Must have valid driver's license and able to drive to community assessments.

Responsibilities

• Respond to behavioral health crisis calls in the community, by phone, or via telehealth.
• Conduct rapid, comprehensive assessments of individuals in crisis, evaluating safety and risk.
• Use de-escalation strategies to stabilize individuals in acute distress.
• Develop immediate safety plans with individuals, including community resources.
• Determine level of care and facilitate referrals to least restrictive services.
• Coordinate with law enforcement, EDs, EMS, and other first responders when needed.
• Complete documentation of assessments, interventions, and follow-up plans on time.
• Provide follow-up outreach to support stabilization and engagement.
• Collaborate with internal teams and external partners for coordinated care.
• Maintain professional, person-centered interactions with individuals and families.
• Participate in team meetings, supervision, and required trainings.

Skills

Verbal de-escalation

Clinical assessment

Rapport building

Professionalism

Independent work

Local BH knowledge

Education

Bachelor's in behavioral health fields

Master's degree preferred

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

SUMMARY OF POSITION

The Mobile Crisis Specialist is responsible for providing face-to-face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing a behavioral health crisis. This position ensures continuity of care through safety planning, service linkage, and follow-up support, while maintaining accurate and timely documentation in accordance with organizational, clinical, and regulatory standards. Mobile Crisis Specialists operate as part of a multidisciplinary crisis response team and contribute to a coordinated system of care that promotes safety, stabilization, and recovery in the community.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Respond to behavioral health crisis calls in the community, by phone, or via telehealth, providing timely, trauma-informed crisis intervention and stabilization services.
• Conduct rapid, comprehensive assessments of individuals in crisis, including evaluation of safety risk, suicide/homicide risk, and immediate support needs.
• Implement evidence-based de-escalation strategies to safely stabilize individuals experiencing acute psychiatric or emotional distress.
• Develop immediate, practical safety plans in collaboration with individuals served, incorporating natural support and community resources.
• Determine appropriate level of care and facilitate referrals to least restrictive, clinically appropriate services, including outpatient, inpatient, or community-based supports.
• Coordinate with law enforcement, emergency departments, 911/EMS, and other first responders when clinically indicated to ensure safety and continuity of care.
• Complete all required documentation of assessments, interventions, disposition decisions, and follow-up plans accurately and within required timeframes.
• Provide follow-up outreach as assigned to support stabilization, engagement in services, and reduction of future crisis episodes.
• Collaborate with internal teams and external partners, including behavioral health providers, hospitals, schools, and community organizations, to ensure coordinated care.
• Maintain professional, culturally responsive, and person-centered interactions with individuals, families, and community stakeholders.
• Participate in team meetings, clinical supervision, case consultation, and required training, including ongoing competency development in crisis intervention best practices.
• Adhere to organizational policies, performance standards, and regulatory requirements while demonstrating sound clinical judgment in high-pressure situations.

KNOWLEDGE, SKILLS & ABILITIES

• Strong verbal de-escalation and active listening skills in high-stress situations
• Rapid clinical assessment and decision-making in dynamic, unpredictable environments
• Ability to build rapport quickly with individuals in acute emotional distress
• Maintain composure, sound judgment, and professionalism during high-intensity situations
• Work independently while also functioning effectively as part of a multidisciplinary team
• Knowledge of local behavioral health systems, resources, and crisis continuum of care.

QUALIFICATIONS

Education Level

Bachelor's in Social Work, Counseling, Psychology, or a related behavioral health field required. Master's degree preferred. Four years of relevant experience may be substituted for bachelor's degree requirement upon approval.

Years of Experience

Experience with community-based service delivery and interdisciplinary collaboration preferred.

Certification/Licensure

Must have valid driver's license and able to drive to community assessments.

Time Type: Full time

Pay Range: $18.20--$25.50

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and exper