Mobile Crisis Response Therapist

Pillars Community Health; Hillside (IL); On-site; USD 52,000 - 60,000; Full time

Job summary

Pillars Community Health, LLC is seeking a Crisis Intervention Therapist to provide crisis services in the community and on-site in Hillside, IL. The role involves rapid on-site assessments, crisis stabilization, and collaboration with police, schools, hospitals, and other providers.

Responsibilities include 60-minute on-site assessments, brief intervention up to 30 days, and coordinated case management. Candidate should be bilingual (English/Spanish preferred) and able to travel as needed.

Qualifications

• Master's degree in counseling, psychology, CSW, MFT or related field.
• Experience in crisis intervention, assessment, and case management.
• Ability to work in teams and collaborate with community providers.

Responsibilities

• Provide crisis intervention services in person or by telephone to police, school and hospital personnel and community residents.
• Conduct emergency on-site assessments to determine need for inpatient psychiatric hospitalization.
• Assess and stabilize high-risk individuals and families.
• Provide on-site assessment within 60 minutes.
• Deliver crisis stabilization treatment using brief intervention for up to 30 days until appropriate level of care is arranged.
• Coordinate case management, psychoeducation and brief intervention services.
• Participate in rotating team on-call schedules and coverage.
• Provide additional time dedicated to crisis stabilization and treatment.
• Engage clients who miss deflection appointments post-crisis event.
• Complete required documentation and maintain records per policies.
• Attend team meetings and trainings; support cross-functional collaboration.
• Fulfill other duties as assigned.

Skills

Bilingual English/Spanish

Education

Master's degree in Counseling, Psychology, CSW, MFT or related field

Job description

SUMMARY

Participates in a rotating on-call schedule to provide crisis intervention to clients, assessing for inpatient psychiatric hospitalization. Crisis services are provided within the community and on-site of the crisis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 1. Provide crisis intervention services in person or by telephone to police, school and hospital personnel, and community residents dealing with crisis situations. This includes referrals as well as diagnostic assessment and crisis intervention treatment.
• 2. Conduct emergency on-site assessments of clients to determine the need for inpatient psychiatric hospitalization.
• 3. Assess and stabilize high risk individuals and/or families.
• 4. Provide on-site assessment within 60 minutes.
• 5. Provide crisis stabilization treatment using brief intervention and solution focus therapy for up to 30 days until situation has been resolved or client can be assigned to appropriate level of care or agency program.
• 6. Provides crisis stabilization which includes but is not limited to case management services that coordinate, support and advocate for client, psychoeducation and Brief Intervention treatment.
• 7. Participate in a rotation schedule with all other mobile crisis response therapists assigned to the team.
• 8. Provides additional time dedicated to crisis stabilization intervention and treatment.
• 9. Provide intensive outreach in an attempt to engage clients who do not follow through with deflection appointments post crisis event.
• 10. Completes required documentation and maintains records in accordance with PCH policies and procedures.
• 11. Participate in PCH team, line of service, all-staff meetings and completes all required trainings.
• 12. Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and or ability required.

Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.

EDUCATION AND EXPERIENCE

Masters degree in Counseling, Psychology, Clinical Social Work, Marriage and Family Therapy or related degree. Related experience should include work with adults, children and adolescents, crisis intervention, assessment, case management, brief treatment, and home and community-based interventions. Ability to work as part of a team and collaborate with consumers, referrals sources, and other community providers is absolutely essential.

LANGUAGE

Bilingual English/Spanish preferred

SCHEDULE

Each week, full-time staff are scheduled for at least three on-call shifts and generally have two office days. This is subject to change and additional coverage may be needed as staff need to take time off, are on a leave of absence, or vacancies occur.

• Monday through Thursday:
• 7AM to 3:30PM; 9AM to 5:30PM; 10:30AM to 7PM; 11:30AM to 8PM
• Friday: 7AM to 3:30PM; 8AM to 4:30PM; 8:30 to 5PM

** PCH has a team of additional part-time/variable hour staff to cover the hotline overnight, on weekends, and holidays. As a last resort, full-time staff may be asked to assist with gaps in coverage, as needed.

OTHER

Must maintain a safe driving record and have current valid Illinois Driver’s License. Personal vehicle needed for transportation to/from home and community-based interventions. Mileage for authorized work-related purposes is reimbursable.

PAY & BENEFIT INFORMATION

Salary Range: $52,000-60,000*

*Based on one’s experience and qualifications as compared with our position requirements and other similar employees within the organization.

Medical, dental, vision, short/long term disability, life, accident, critical illness, hospital indemnity, FSA, Employee Assistance Program, 401(k) retirement plan, paid time off for vacation, sick, personal time, holidays, & wellness day. Professional development membership to Relias Essential Learning. Reimbursement for position related certifications/clinical licenses.