Mobile Crisis Response Supervisor

Rosecrance Behavioral Health; Rockford (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid Time Off

Licensure reimbursement

Tuition assistance

Daily pay

Job summary

Rosecrance Ware Center in Rockford, IL seeks a supervisor for the Mobile Crisis Response (MCR) team to guide mental health treatment for children, adolescents and families. You will oversee clinical processes, ensure ethical and regulatory compliance, and support the delivery of recovery-oriented services in daily living contexts.

The role emphasizes supervision of team members, crisis intervention, case management, and collaboration with community partners.

Qualifications

• Master’s Degree with two years’ experience in mental health services.
• Must qualify as a QMHP per Illinois Department of Mental Health Rule 132.
• LCPC or LCSW preferred.
• Adequate written skills to accurately complete required documentation within the time frames prescribed.
• Skilled in conducting individual, family and group counseling.
• Ability to present and coordinate lectures for clients, parents, staff or community resources.
• Valid driver’s license

Responsibilities

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
• Provide oversight and direction to community based intervention and support team.
• Provide clinical supervision to team members.
• Complete requirements for review and signing of all required clinical documentation.
• Ensure that individual and group census numbers are within required fidelities.
• Provide individual, group and family counseling
• Provide crisis intervention services as needed.
• Provide case management and group coverage when needed.
• Act as point person when assigned
• Facilitate team meetings and case reviews
• Provide guidance and clinical supervision to the assigned team in conjunction with ongoing supervision provided by the Director
• Become familiar with all related state and county contracts, and complete monthly reports as required.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned

Skills

Written communication

Counseling (individual)

Counseling (family)

Counseling (group)

Lectures/presentations

Crisis intervention

Team leadership

Education

Master’s degree in mental health services

Job description

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Functions as a supervisor of the mobile crisis response (MCR) team, which provides mental health treatment to children, adolescents, and their families. The team provides continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health treatment services to clients and their families and facilitate the issues of recovery into their daily living situations.

Qualifications

• Master’s Degree with two years’ experience in mental health services.


• Must qualify as a QMHP per Illinois Department of Mental Health Rule 132.


• LCPC or LCSW preferred.


• Adequate written skills to accurately complete required documentation within the time frames prescribed.


• Skilled in conducting individual, family and group counseling.


• Ability to present and coordinate lectures for clients, parents, staff or community resources.


• Valid driver’s license

Responsibilities

• Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.


• Provide oversight and direction to community based intervention and support team.


• Provide clinical supervision to team members.


• Complete requirements for review and signing of all required clinical documentation.


• Ensure that individual and group census numbers are within required fidelities.


• Provide individual, group and family counseling


• Provide crisis intervention services as needed.


• Provide case management and group coverage when needed.


• Act as point person when assigned


• Facilitate team meetings and case reviews


• Provide guidance and clinical supervision to the assigned team in conjunction with ongoing supervision provided by the Director


• Become familiar with all related state and county contracts, and complete monthly reports as required.


• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.


• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.


• Deliver exceptional customer service consistently to every customer.


• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.


• Assume other related responsibilities as assigned

Schedule

• Hours: Monday- Friday 8:30am-5:00pm (40 hours per week)


• Shift: 1st shift

Work Location

Rosecrance Ware Center – Rockford, IL

• Work Mode: Onsite (community based)

Compensation & Rewards

Pay:

Based on education, experience and credentials

• Starting salary: $65,409.24/year

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)


• 401(k) with employer match & discretionary contribution


• Group Life Insurance, LTD and AD&D


• Tuition assistance & licensure/certification reimbursement


• Paid Time Off, sick time, bereavement leave


• Referral program earning up to $1,000 per hire!


• Wellness program, including an on-site gym at select facilities


• Discounts at participating retailers


• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program


• MSEP (Military Spouse Employment Partnership).