Mobile Crisis Responder (Pool/PRN)

Connections Health Solutions; Harrisburg (Dauphin County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) company match

Generous PTO starting at 160 hours annually

Job summary

Connections Health Solutions in Harrisburg is seeking a Mobile Crisis Responder to provide essential mental health assessment and stabilization services. The successful candidate will work collaboratively with law enforcement and community partners to support individuals in crisis.

This role requires effective communication skills, a High School diploma, and certification as a recovery specialist. Full-time employees will enjoy comprehensive benefits and a supportive work environment contributing to community mental health.

Qualifications

• Certified as a Certified Recovery Specialist with the Pennsylvania Certification Board.
• Valid driver’s license and insurable under company policy.
• Experience with mental health crises is preferred.

Responsibilities

• Provide mental health assessment and crisis stabilization services.
• Collaborate with local law enforcement and community agencies.
• Maintain current knowledge of community resources.
• Provide follow-up and coordination of care for individuals.

Skills

Mental health assessment

Crisis intervention

Communication skills

Education

High School diploma or equivalent

Certified Recovery Specialist certification

Job description

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

• +$2/hr -> Monday-Thursday Nights
• +$3/hr -> Friday-Sunday Nights
• +$2/hr -> Saturday-Sunday Days

What You’ll Do

Mobile Crisis Responders work as part of a community-based mobile crisis response team providing mental health assessment and crisis stabilization services to individuals in various settings. They collaborate closely with Mobile Crisis Therapists, local law enforcement, and community agencies to ensure follow-up care.

• Assess mental status, risk, and clinical needs of individuals in distress using independent determinations that could have significant ramifications; demonstrate excellent verbal and written communication skills.
• Assist and collaborate with law enforcement on mental health-related calls, gathering relevant collateral information, providing resources to individuals and families, and coordinating with community providers.
• Provide crisis intervention and prevention services in community settings, including jails, hospitals, and private settings; services include crisis counseling, case management, consultation, transportation, and documentation of all services provided.
• Maintain current knowledge of community resources for individuals and families.
• Provide follow-up and coordination of care for individuals in distress.
• May provide testimony in court in civil commitment cases.
• Perform all other duties as assigned.

What You’ll Bring

• Certified as a Certified Recovery Specialist with the Pennsylvania Certification Board and maintains registration throughout employment.
• High School diploma or equivalent.
• 0-2 years of experience.
• Valid driver’s license and insurable under company policy.
• Valid certification or completed training of: First Aid and CPR, De-escalation Training.
• Valid vaccination status; fully vaccinated or exempt per company policy.
• Must be able to pass the following background checks:
  • Child Abuse Clearance
  • FBI Criminal Background Check
  • Pennsylvania State Police Criminal Record Check

It would be great if you had:

• Additional certification as a Certified Peer Specialist with the Pennsylvania Certification Board.
• Experience with mental health crises.
• Experience working in behavioral health.

What We Offer

Benefits for Full‑time Employees

• Comprehensive health insurance (Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity).
• Basic Life, AD&D, Short and Long‑Term Disability covered by CHS.
• Voluntary Life insurance option for employees and families.
• Health Savings Account with $1,000 to $2,000 employer contribution.
• Flexible Spending Accounts (health and dependent care).
• 401(k) company match after 6 months (50% of deferrals up to 6% of compensation).
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays.
• Company‑paid parental leave available to eligible employees.

All Employees (Pool, Part‑time and Full‑time)

• Employee Assistance Program for confidential emotional support, work‑life solutions, financial solutions, legal assistance, or online support.
• Automatic enrollment in the 401(k) plan after 90 days.

Connections Health Solutions is proud to be a Second Chance Employer.

EEO Statement

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.