Mobile Crisis Management Specialty Team Licensed Clinician

THERAPEUTIC ALTERNATIVES INC; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

A mental health crisis intervention organization in Raleigh, North Carolina, is seeking qualified clinical professionals to provide 24/7 crisis response for recipients. The role involves developing crisis plans, conducting clinical oversight, and ensuring consumer rights. Candidates must possess a master's degree in social work or counseling and relevant licenses, with a focus on crisis intervention training. The organization offers a dynamic work environment dedicated to supporting individuals in crisis.

Qualifications

• Licensed clinical social worker, licensed professional counselor, or licensed marriage and family therapist.
• Minimum of two years of full-time mental health experience.
• 20 hours of training in crisis intervention within the first 90 days.

Responsibilities

• Provide 24/7 crisis response to recipients.
• Develop Crisis Plans for new recipients.
• Complete documentation of service notes in a timely manner.

Skills

Crisis intervention strategies

Clinical social work

Counseling

Family therapy

Crisis response

Education

Master’s degree in Social Work or Counseling

Job description

Overview

Reports to: Mobile Crisis Management Specialty Team Program Director

Purpose: Assure maintenance of all minimum standards of Mobile Crisis Management

Responsibilities

• Provide crisis response for recipient 24/7/365.
• Provide clinical oversight of crisis interventions as needed.
• To provide immediate telephonic response to assess crisis and determine the risk, mental status, medical stability and appropriate response; provide face‑to‑face response as needed.
• Develop a Crisis Plan before discharge for recipients new to the public service system and/or make revisions to existing crisis plan components in Person Centered Plans, as appropriate.
• Obtain authorization after the first 32 units of service are rendered for additional services.
• Complete documentation of a daily full service note for each day/event service is provided. All documentation must be completed on the day the service is provided and completed in BLACK INK only. Use of “white‑out” is not acceptable.
• Provide coordination of movement across levels of care, directly to the person and the family and coordinate discharge planning and community re‑entry following hospitalization, residential services and other levels.
• Monitor and manage the presenting psychiatric and/or addiction symptoms.
• Provide linkage to appropriate services to include transportation if needed.
• In a timely manner and as required, forward documentation to designated staff.
• Help maintain the self‑respect, personal dignity and physical safety of each recipient.
• Work cooperatively with all other staff and relate favorably to recipients and families.
• Attend all mandatory staff meetings and consumer conferences or give advance notice to the Mobile Crisis Management Clinical Director or Designee as to reasons for inability to attend.
• Receive supervision by the Mobile Crisis Management Clinical Director or Designee.
• Report any changes in consumer’s condition, family situation, or needs to the appropriate personnel.
• Report any accident or incident to the Mobile Crisis Management Clinical Director or Designee.
• Report to Mobile Crisis Management Clinical Director or Designee any suspected abuse, neglect or exploitation of recipients.
• Be familiar with TA, Inc. policies and procedures including the securing of emergency services and the regulations concerning medication administration.
• Be familiar with Wake EMS policies and procedures and knowledgeable of chain of command.
• Be familiar with HIPAA regulations and abide by them.
• Assure consumer’s rights are met and maintain consumer confidentiality at all times.
• Operate office equipment as necessary, i.e. calculator, copier, computer, fax, etc.
• Obtain and keep current all training required by the agency. Understand that failure to renew classes by their due date will result in being removed from the schedule.
• Perform other duties as required by circumstances.

Responsibilities Regarding Consumer Rights

• To practice and promote the policies and procedures of Therapeutic Alternatives, Inc., thereby ensuring basic rights to all people receiving our services.
• To attend meetings and in‑services as directed by my supervisor for the purpose of continuing education regarding consumer rights, choices, and outcomes.
• To respect and maintain the confidentiality of all consumer information to which I am privileged during the carrying out of my general responsibilities.
• To be polite and courteous to all consumers, guests, and staff of this corporation.
• To learn/understand my role in the process and meaning of accreditation.

Qualifications

• Verification of the following competencies: Clinical Social worker licensed by the N.C. Social Work Certification and Licensure Board. Associate levels of licensure accepted; OR Licensed Professional Counselor licensed by the North Carolina Board of Licensed Professional Counselors. Associate levels of licensure accepted; OR Licensed Marriage and Family Therapist licensed by the North Carolina Marriage and Family Therapy License Board. Associate levels of licensure accepted.
• Graduate of a college or university with a Master’s of Social Work; OR Master’s of Professional Counseling; OR Master’s of Marriage and Family Therapy; AND with no less than two years of full‑time, post‑bachelor’s degree accumulated MH/DD/SA experience with the population served.
• Must have twenty (20) hours of training in appropriate crisis intervention strategies within the first 90 days of employment.
• No substantiated findings on the NC Personnel Registry/Health Care Program and must not be listed on the HHS/OIG List of Excluded Individual/Entities.
• SBI and DMV records must meet the requirements of area mental health contracts.
• You must have at least 8 full years driving experience, and be able to meet the liability carrier's requirements for coverage.
• Must be able to lift, push, or pull minimum of 25 pounds.