Mobile Crisis Intervention Counselor

The Consortium Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Job summary

The Consortium Inc. is seeking a Mobile Crisis Intervention Counselor to join our team in Philadelphia.

This full-time union position offers the chance to provide hands-on crisis support and connect clients with critical community resources in their own homes and communities. You will conduct rapid assessments, coordinate hospitalizations when necessary, and document encounters and plans in accordance with supervisor guidelines.

Qualifications

• Bachelor’s degree in human services or related field from an accredited college or university.
• At least one year of clinical experience providing direct services to persons with a mental illness.
• Must demonstrate competence in assertive/aggression management.
• Must have a current, valid driver's license in the state of residence and three years of driving experience.

Responsibilities

• Provide immediate access to crisis support through phone counseling and mobile in-person intervention.
• Provide rapid assessments, link to community resources, and arrange hospitalization when needed.
• Document intakes, progress notes, medical charting, discharge plans and assessments.
• Develop action plans with clear and measurable outcomes in a timely manner.
• Participate in outreach to high-need individuals and coordinate services.
• Develop referrals to inpatient settings and involuntary emergency treatments when required.
• Interface with families and other stakeholders involved in care.
• Maintain communication with physicians, psychiatrists, and other providers.
• Intervene effectively in crisis situations and attend trainings as directed.

Skills

Communication skills

Teamwork

Independent judgment

Assertive/aggression management

Education

Bachelor's degree in human services or related field

Clinical experience (1 year)

Tools

Electronic health records

Job description

Job Details

Job DetailsJob Location: 3751 Island Ave - Philadelphia, PA 19153Position Type: Full TimeEducation Level: Bachelors DegreeTravel Percentage: Up to 75%Join our team as a Mobile Crisis Intervention Counselor! This role offers a great opportunity to demonstrate your skills, contribute in a fast-paced environment, and grow with the organization. This position is a full-time Union position.We’re seeking a motivated individual who is dependable, adaptable, and interested in building a long-term career with us.

Summary:

As a Crisis Intervention Counselor, you will provide meaningful counseling, help individuals in needdevelop coping strategies, and facilitate linkage to other agencies or community resources that can be of assistance to the members. The Mobile Crisis Intervention Counselor can speak with a member of the crisis team regarding mental health, addiction, trauma, etc., either over the phone or in-person in their homes or communities. Will work with members in their home and/or the community.

Essential Duties and Responsibilities:

• Provide immediate access to “hands-on” crisis support through phone counseling and mobile in-person crisis intervention
• Provide rapid and effective assessment, support, 302 & 201 hospitalization (when necessary), linkage to community resources, crisis prevention planning, and follow up
• Provide all appropriate documentation set forth by Supervisor including intakes, progress notes, medical charting, discharge plans, and individual assessments
• Develop and write action plans in a timely manner with clear and measurable outcomes
• Participate in assertive outreach to individuals identified to be high users of crisis services
• Develop and secure appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment under §302 of the Mental Health Procedures Act of 1976. Provide linkages to community supports, supportive counseling, and substance abuse services and always reflect the possibility of recovery
• Complete referrals for follow-up services by community mental health and other supports.
• Interface with families of persons served and other interested parties
• Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers
• Intervene in crisis situations
• Attend scheduled staff team meetings and appropriate in-service training as directed by supervisor

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

The Consortium is an EOE/Veterans/Disabled/LGBT employer.

The Consortium is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment basis of race (to include hair type, hair texture, or hair style), color, religious creed (to include all aspects of religious observances and practice, as well as belief), disability, ancestry, national origin, age (40 and over), or sex (to include pregnancy status, childbirth status, breastfeeding status, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex), and retaliation or any other basis protected by applicable law..

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A bachelor’s degree in human services or a related field from an accredited college or university and with at least one year of clinical experience providing direct services to persons with a diagnosis of mental illness. Must demonstrate competence in assertive/aggression management. Must enjoy seeing clients in the community. Demonstrated ability to work effectively as part of a team. Must have a current, valid driver's license in the state of residence, three (3) years of driving experience in the United States, and an acceptable driving record.

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills

To perform this job successfully, an individual should have knowledge of Internet software to access company e-mail and training and evaluation tools and a working knowledge of spreadsheet and word processing software. Demonstrated knowledge of electronic health records.

Certificates, Licenses, Registrations

CPR certification.

Other Skills and Abilities

Ability to exercise independent judgment with established procedures
Effective oral and written communication skills. Requires strong organizational skills and the ability to perform multiple tasks, set priorities, and meet expectations.