Mobile Crisis Case Manager

Elizabeth Layton Center Inc; Paola (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Generous paid time off

Wellness resources

Collaborative team environment

Ongoing professional growth

Healthy work-life balance

Job summary

The Elizabeth Layton Center seeks a Mobile Crisis Case Manager to join our Outpatient Crisis team. You will provide crisis intervention, assess danger, and coordinate community resources to meet client needs in homes and community sites.

You will respond to crisis lines, support the Emergency Services Team, and work a 24-hour rotating schedule in Miami and Franklin Counties, reporting to the Director of Clinical Services.

Qualifications

• Bachelor’s degree or equivalent experience to meet licensing standards.
• Familiarity with mental health theory and practice.
• Clean driving record and ability to pass security checks.

Responsibilities

• Provide direct service responding to crisis calls and document interactions.
• Address immediate needs of walk-in or call-in crisis cases.
• Respond to behavioral health crises in the community at ERs, police locations, schools and homes.
• Support Mobile Crisis Unit calls and transport clients to hospital when needed.
• Be part of 24-hour crisis coverage on a rotating schedule.

Skills

Communication skills

Cultural sensitivity

Team collaboration

Crisis intervention knowledge

Education

Bachelor’s degree

Job description

Description

The Elizabeth Layton Center is seeking a Mobile Crisis Case Manager to join our Outpatient Crisis team. If you thrive in a vibrant, supportive, and inclusive work environment, this is the opportunity you’ve been looking for!

Who we are:

Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences.

What we offer:

• Competitive compensation
• A comprehensive benefits package
• Generous paid time off
• Wellness resources to support your well-being
• A collaborative, supportive team environment
• Ongoing opportunities for professional growth
• A healthy work-life balance

Summary:

The Mobile Crisis Case Manager works as part of a team providing crisis intervention to meet the needs of members of the community. This includes responding to telephone calls on crisis intervention lines, assessing current level of danger for clients who report a psychiatric crisis both by phone and in-office, providing case management applying CCBHC practices, as needed, work with adults and children to see that community resources are in place to meet the current needs of the client. The successful candidate will be able to provide emergency services on a short-term basis and assist with efficient functioning of the Emergency Services Team. The majority of the time will be spent providing services to consumers in homes, vocational sites, program sites or other community settings, with minimal time spent at the Center. This position reports directly to the Director of Clinical Services.

On-call availability is a requirement of this position. This position serves clients in both Miami and Franklin Counties

Major Job Responsibilities:

• Provide direct service to clients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls
• Address the immediate needs on walk-in/call-in clients who present in the office with a psychiatric crisis
• Respond to behavioral health crises in the community at locations such as ERs, LEO locations, schools, and consumer homes
• Support the clinical staff in the community by assisting with Mobile Crisis Unit calls
• Transport clients to the hospital when needed
• Member of 24-hour Crisis team assisting with crisis intervention, crisis stabilization, and mobile emergency response on a rotating schedule
• Develop master of Evidence Based models
• Education to family in symptomatology, awareness of relapse indicators and handling of crisis situations
• Assis in collection of program data, provides reports as necessary to supervisor
• Meets direct service expectations
• Meets deadlines for daily paperwork and reports
• Provides quality documentation
• Provides supportive intervention when needs arise outside of scheduled hours
• Assists other case managers and consumers as needed to help meet agency’s needs
• Other duties as assigned
• Completes all required trainings as assignedComplies with ELC policies and procedures

ELC is an Equal Opportunity Employer (EOE) and considers all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability or any other characteristic protected by law.

Requirements

Education and/or Experience:

• Bachelor’s degree or equivalent experience necessary to meet State of Kansas licensing regulations?
• Possesses the minimum qualifications as documented in the Kansas Case Management Program Standards??
• Familiarity with mental health theory and practice?
• Clean driving record
• Incumbent must pass a security check as required by Medicaid Regulations

Knowledge, Abilities and Skills:

• Relates a positive approach to complex mental health issues?
• Ability to communicate effectively orally and in writing?
• Ability to establish effective working relationships with staff, community agencies, and consumers?
• Ability to be sensitive to cultural and ethnic differences?
• Ability to safely perform major job responsibilities, with or without reasonable accommodations?