Mobile Calibration Project Manager

Transcat

Philadelphia (Philadelphia County)

Hybrid

USD 95,000 - 105,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

401(k)

Tuition assistance

Paid time off

Flexible work environment

Job summary

A leading calibration services provider is seeking a CBL Project Manager to oversee laboratory transitions and ensure project success at client sites. The ideal candidate will have strong leadership skills and necessary educational background in STEM. Responsibilities include managing workflow, providing technical guidance, and performing calibrations as required. This full-time position requires 90% travel across the U.S. to support new project setups and maintain ongoing operations.

Qualifications

Strong leadership skills to manage project teams effectively.
Four-year degree or equivalent experience in project management or instrumentation.
Ability to perform calibrations and manage teams at client sites.

Responsibilities

Manage projects at CBL sites during transition and steady-state phases.
Provide technical leadership and direction to the team.
Plan workflows to meet customer demands effectively.

Skills

Leadership

Organizational skills

Problem-solving

Knowledge of FDA regulations

Teamwork

Education

Four-year STEM or management degree

10 years of experience in instrumentation and controls

Job description

Base pay range

$95,000.00/yr - $105,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from Transcat

Employee experience & recruitment management

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. We fulfill this promise through our employees, who live Our Values every day, the Transcat Way. Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve. Are you ready to join a company where the work you do makes a difference, and where you can grow in your career?

Here’s what Transcat has to offer—

Work that matters

A values-based culture where people care about each other and the work they do together

Flexibility

Training and development to accelerate learning and career advancement

Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!

Role overview

As an integral member of the Client-Based Laboratory (CBL) infrastructure, the CBL Project Manager manages the building of the CBL business anywhere they are needed. More specifically, the CBL Project Manager will travel to new CBL sites to manage and support the management of the CBLs through the Transition and Steady-State phases. With an estimated 90-120 day period for each Transition phase, the CBL Project Manager can expect to be assigned to approximately three to four CBLs per year, depending upon the unique challenges and complexity of each CBL.

Summary of Essential Duties and Responsibilities

Transition Phase (usually 90-120 days)

While permanent staff are being hired and onboarded, this position will serve as a member of the QuickStart Team to immediately begin work for the new CBL client.

At the immediate startup of a CBL, the CBL Project Manager will triage the incoming work to determine whether the instrument will be calibrated at the CBL, sent to another Transcat lab, or sent to an approved supplier. They will also perform calib rations through direct calibration of the instruments at the CBL or by performing the review of vendor calibration certs to complete those work orders. As the permanent technician(s) for the CBL are hired, onboarded, and ramp up their calibration duties, the CBL Project Managers will ramp down their direct calibration work and start training and supervising the permanent calibration technicians’ work. Over the course of each Transition Phase, the Project Manager’s calibration tasks start at 100% of their time and reduce to less than 10% over the Phase. In any given year, the calibration tasks equate to about one-third of a Project Manager’s time.

Steady-State Phase

Once the CBL reaches Steady-State, the Project Manager will perform data reviews of technicians’ work across multiple CBLs, remotely, to assist the Calibration Operations Managers with that supervisory function.

In addition, during the Steady-State phase, the Project Manager will move on to the next CBL startup (a Transition Phase at a new CBL), while still performing data reviews of the technicians’ work across multiple CBLs. In addition, whenever technician turnover occurs at a CBL, the Project Manager will also fill in to complete the calibration work, ramping down as the replacement technician is hired/onboarded as described above.

Essential Duties and Responsibilities

Plan and controlling workflow to meet customer demands

Provide ongoing technical assistance and direction to staff relative to Company’s services

Establishing and maintaining positive customer and employee relations

Establishing and maintaining teamwork within laboratory

Assist in managing the handling of customer and/or employee issues

Triage incoming equipment and assign work to technicians in the laboratory

Track availability and updates records of lab assets

Oversee, delegate, and/or initiate requests for data sheets for units for which a data sheet does not currently exist

Assist CBL Operations Manager with training/onboarding of permanent CBL technician(s)

Utilize various computerized maintenance management software (CMMS) and databases for instrument identification, calibration data entry and asset management

Apply general knowledge and experience of instruments that measure: temperature, pressure, flow, force, torque, chemical analysis, optics, humidity, speed, viscosity, mechanical dimensions, geometric dimensioning & tolerancing (GD&T), vacuum, light intensity, mass, voltage, current, resistance and frequency

Adapt to learn new instruments, calibration techniques, and develop skills to support requirements, including training of technicians

As needed, perform calibration of electronic, electro-mechanical, analytical and mechanical instrumentation across a multitude of Metrology disciplines which may include but are not limited to:

Autoclaves, DI water systems, Lyophilizers and Wave Bioreactors

Analytical balances, centrifuges, freezers, refrigerators, stability chambers, incubators, ovens, ph meters, conductivity meters, monitoring systems, timers, stopwatches, thermometers, and glass washers, et.al.

Process controlled instruments in a factory/production environment using an understanding of the overall process, to identify key instruments, process tolerances, safety considerations, timelines and production schedules.

Electronic instruments using high-end standards: Multifunction calibrators, SPRT/RTDs, temperature baths, dry blocks, oscilloscopes, power supplies, multimeters, function generators, HiPot testers, timers

Geometric Dimensioning & Tolerancing (GD&T): Custom gages using open-table setup, CMM, or Vision System standards to perform calibrations.

Other duties as assigned

Required Knowledge, Skills, and Abilities

Strong leadership with the ability to be a key account representative, working with a team of sales and service support to ensure exemplary customer relationships.

Organized, resourceful, highly motivated, and dedicated problem solver with the proven ability to work in unison with customers and staff.

Ability to work harmoniously with CBL customer and on-site Administrator/Planner to coordinate due instruments for service, whether performed locally or distributed to other Transcat Laboratories or to approved suppliers.

Ability to perform calibration work on-site at customer facility. Responsible for the calibration of an extensive variety of process controlled, mechanical and laboratory instruments throughout the client’s facility.

Understanding of FDA regulations.

Working knowledge of computers and databases.

Team player committed to working in an environment with high quality standards and expectations.

Must be vaccinated for COVID-19 to gain entry into most of Transcat’s Life Science/Healthcare Industry clients’ facilities.

Preferred

Experience in a GxP environment.

Ability to read and work from blueprints, schematic diagrams and specification manuals.

Understand measurement uncertainty concepts and an ability to recognize capability limitations.

Ability to obtain government security clearance.

Education and Experience

Four-year STEM or management degree from a regionally or nationally accredited institution/program

Or minimum ten years’ experience in PMEL/TMDE/instrumentation and controls, with working knowledge of installation, calibration, and repairing equipment, as well as experience managing a calibration operation

Or equivalent combination of education and experience listed above

Travel

Must be willing to travel 90% of work schedule to client sites wherever and whenever needed. Currently, travel may be required throughout U.S. and Puerto Rico, but may expand internationally.

Seniority level