Mobile Automotive Locksmith Technician

Hillman Group; Cincinnati (OH); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Company van

Fuel card

Training

Health benefits

401(k) match

Paid time off

Career advancement

Job summary

Hillman Group in Cincinnati, OH is seeking a Mobile Locksmith Technician to join our Automotive Key Services team. You will operate a fully equipped mobile service van delivering automotive key cutting, programming, and locksmith solutions directly to customers.

You will work with the Automotive Mobile Sales Representative as the technical expert behind a growing service offering. Bilingual Spanish is a plus for communicating with customers and team members.

Qualifications

• High School Diploma or GED
• Valid Driver's License with a satisfactory driving record
• Ability to obtain and maintain a Locksmith License (where required)
• Strong customer service and communication skills
• Basic computer, email, and mobile technology proficiency

Responsibilities

• Provide automotive key cutting, duplication, programming, and key fob services at customer locations
• Diagnose customer needs and recommend appropriate solutions
• Partner closely with the Automotive Mobile Sales Representative to deliver a seamless customer experience
• Serve as the technical expert in the field while maintaining a customer-first approach
• Troubleshoot issues and provide effective solutions with confidence and professionalism
• Manage and maintain a fully equipped mobile locksmith van
• Coordinate customer appointments and daily service activities
• Share feedback to improve operations and customer experiences

Skills

Problem-solving

Customer service

Communication

Independent work

Mobile field work

Education

High School Diploma or GED

Locksmith License (where required)

Job description

Hillman Group in Cincinnati, OH is seeking a Mobile Locksmith Technician to join our Automotive Key Services team. You will operate a fully equipped mobile service van delivering automotive key cutting, programming, and locksmith solutions directly to customers.

You will work with the Automotive Mobile Sales Representative as the technical expert behind a growing service offering. Bilingual Spanish is a plus for communicating with customers and team members.