MN Pharmacy Technician/ Clerk

Lewis Drug Stores; Ortonville (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Employee discount

Short-term disability

Life insurance

Job summary

Lewis Drug Stores in Minnesota is seeking a Pharmacy Technician to support the Chief Pharmacist and Staff Pharmacist. You will assist in preparing and distributing prescription medications while upholding Lewis Drug policy and regulatory requirements.

The role emphasizes patient advocacy, accurate drug compounding, patient education, and compliant handling of PHI under HIPAA. It requires strong customer service, teamwork, and attention to detail in a fast-paced retail pharmacy environment.

Qualifications

• Register with state BOP as applicable.
• PTCB certification recommended.
• Minnesota, Iowa, and SD state requirements may apply.

Responsibilities

• Provide prompt, friendly customer service to patients in the pharmacy.
• Process new and refill prescriptions within scope.
• Maintain HIPAA confidentiality and protect patient information.
• Answer patient questions and troubleshoot issues promptly.
• Log into pharmacy software and perform daily technician tasks.
• Stock and prepare medications and assist with deliveries.
• Support drive-thru patients and assist in all pharmacy operations.

Skills

Pharmacy software systems

Customer service

Education

Iowa BOP registration

Minnesota BOP registration

South Dakota BOP registration

PTCB certification (recommended)

Job description

Job Title: Pharmacy Technician
Reports to: Chief Pharmacist, Staff Pharmacist
Status: Non-Exempt
Rate: $15.50-19.00/hr

Summary

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.

Essential Duties And Responsibilities

• Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store
• Learn Lewis Drug policies and procedures and perform them daily
• Establish and maintain good relationships with physicians and other healthcare providers
• Answer patient questions and troubleshoot and/or resolve them promptly
• Answer phone calls promptly and in a polite manner
• Assist in all customer service situations and finish customer transactions using the register
• Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently
• Maintain the confidentiality of patients’ private medical information according to the HIPAA Act
• Process new and refill prescriptions within scope of practice
• Prepare paperwork and compile medications for delivery and mail out orders when needed
• Manage and serve drive-thru patients in an efficient manner (if applicable)
• Report any medication error to proper personnel
• Ability to log into a variety of software systems to perform daily technician functions
• Perform daily maintenance of automated devices within the pharmacy
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Additional Requirements

• Ability to learn basic drug terminology
• Ability to learn differences between brand and generic drugs
• Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
• Ability to multi-task and pay attention to detail
• Work effectively as part of a team to support the entire pharmacy, as well as individually
• Possess good organizational and time-management skills
• Ability to communicate effectively, both verbally and in writing
• Learn new software systems and type (data entry) accurately and efficiently
• Dependable in attendance and job performance
• Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Education, Experience, And Licensure

• State of Iowa Requirements
  • Register with the state Board of Pharmacy (BOP)
    • Must be at least 16 years old
    • Must be registered prior to the first day worked
  • Become a nationally certified pharmacy technician within 1 year of BOP registration
    • Pharmacy Technician Certification Board (PTCB) certification is recommended
• State of Minnesota Requirements
  • Register with the state Board of Pharmacy (BOP)
    • Must be 18 and have a high school diploma or GED
    • Must be registered prior to the first day worked
  • Must complete BOP approved Lewis training within 1 year of BOP registration
• State of South Dakota Requirements
  • Register with the state Board of Pharmacy
    • Must be at least 16 years old
    • Must be registered within 30 days of employment
• Additional considerations that apply to all states:
  • Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required
  • Complete yearly CE requirements to maintain active license or as required per state
  • Additional pharmacy technician credentials/endorsements encouraged but not required

Physical Requirements

• Must be able to stand for long periods of time and move quickly from one workstation to another
• Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)
• Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
• Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
• Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision
• Must have ability to communicate verbally with staff and patients
• Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.)

Benefits (Full-time Employees)

• Medical, dental, and vision insurance
• HSA, FSA, LPFSA options
• Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection
• Employee discount
• Retirement savings (401k)
• Paid Time Off (PTO)
• Paid volunteer time
• Company paid short term disability
• Company paid life insurance
• Discounted logowear
• Employee Assistance Program

Benefits (Part-time Employees)

• Employee discount
• Retirement savings (401k)
• Paid Time Off (PTO)
• Discounted logowear
• Employee Assistance Program