MLS Technical Specialist, Chemistry

Partner's Healthcare; Boston (MA); On-site; USD 54,000 - 69,000; Full time

Job summary

Mass General Brigham's The Brigham and Women's Hospital laboratory seeks a Technical Specialist to perform and supervise testing under CLIA guidelines, ensuring accuracy and proper records. The role supports training and competency assessment within the Specialty Labs.

You will lead training programs for new procedures, review training documentation, and collaborate with clinical staff to maintain high-quality operations.

Qualifications

• Bachelor's degree in Medical Technology or in Laboratory Sciences is required.
• ASCP (American Society for Clinical Pathology) certification is required/board-licensed.
• Minimum 4 years of experience in a Specialty Laboratory.

Responsibilities

• Follow procedures for specimen handling, testing, reporting and record-keeping of patient results.
• Maintain proficiency testing and quality control documentation.
• Provide training, competency assessment and education development for staff and trainees.
• Review and approve training documentation and ensure SOPs reflect current workflows.

Skills

Analytical skills

Multitasking

Attention to detail

Team collaboration

Interpersonal skills

Problem solving

Education

Bachelor's Degree Medical Technology

Bachelor's Degree Laboratory Sciences

Tools

Laboratory equipment

Job description

Site

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary

The Technical Specialist is a highly specialized role within specialty areas (e.g., Blood Bank, Chemistry, Cytology, Hematology, Microbiology, Cytometry, Molecular Diagnostics) requiring a high level of skill. The Technical Specialist, in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing. Under general supervision, carries out all policies and performs all tests in accordance with the department's standard operating procedures. Works independently in an efficient and organized manner to assure accurate results and records. The work requires a professional level of knowledge to read and interpret accurately test results used by providers in the diagnosis and treatment of diseases. The Technical Specialist, in their role as Technical Supervisor or General Supervisor as defined by CLIA, may be delegated the responsibility of the technical oversight of the training areas including the day-to-day supervision or oversight of the laboratory operation related to personnel in training, performing testing, and reporting results. Under the general supervision of the Technical Director and Clinical Supervisors, the Technical Specialist-Education is responsible for supervision of trainees at their assigned workstations including Quality Control (QC) review, training, and competency assessment of staff.

Does this position require Patient Care?

No

Essential Functions

• Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting, and maintaining records of patient test results.
• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples.
• Adhere to the laboratory's quality control policies, documenting all quality control activities, instrument and procedural calibrations, and maintenance performed.
• Follow the laboratory's established corrective action policies and procedures whenever test systems are not within acceptable levels of performance.
• Be capable of identifying problems that may adversely affect test performance or reporting of test results, and either correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant, or director.
• Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications.
• Create, document, maintain, plan, and implement training programs including competency assessments for new procedures adopted into the Specialty Labs, and manage the competency review process with Supervisors and the Technical Director, including the Compliance Officer as needed.
• Review and approve completed training paperwork and documentation, ensuring that all training documents and signoffs are documented and maintained in the MediaLab Compass module, supported by the Senior Technologists and administrative staff in the Specialty Lab.
• Receive training on new processes to bring a training and education lens to the development and creation of SOPs for new processes.
• Assist with determining whether a new competency assessment needs to be created.
• Review and determine whether existing training materials reflect the current workflow used in the lab and review and approve any required updates to training guidelines.
• Develop training procedures for technical staff and students, both rotating from affiliated programs and for the MGB MLS Training Program.

Qualifications Education

Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Medical Technologist (ASCP) - American Society for Clinical Pathology Board of Certification (ASCP-BOC) required

Experience

Experience in a Specialty Laboratory 4 years required

Knowledge, Skills and Abilities

The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action. Demonstrates advanced level of analytical skills and judgement. Must have understanding of computer technology and its application to analytical procedures and quality control. Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair and analytic techniques. Must have the ability to work independently, evaluate situations and act appropriately. Detailed knowledge of applicable federal, state and accreditation requirements. Ability to multitask and manage validations and projects in a fast-paced environment. Advanced computer skills. Comprehensive understanding of test principles, equipment operation and computer system operations. Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership. Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists. Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to supervisors when issues are identified. Must be able to perform as a team member. Excellent interpersonal skills. Ability to interact professionally and effectively with numerous staff including physicians, hospital personnel, employees, and patients. Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

• Remote Type Onsite
• Work Location 75 Francis Street
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $39.00 - $49.63/Hourly
• Grade 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.