MLS Technical Specialist

4100 Newton-Wellesley Hospital; Newton (MA); On-site; USD 44,000 - 65,000; Full time

Job summary

Mass General Brigham’s Newton-Wellesley Hospital is seeking a Technical Specialist in the laboratory to perform testing under CLIA guidelines and supervise training activities. The role requires a Bachelor's in Medical Technology or Laboratory Sciences and 3–5 years in a specialty lab, with a focus on accuracy, QC, and documentation.

The evening shift (3pm–11:30pm) with rotating weekends/holidays offers opportunities to contribute to patient care and quality improvements within a collaborative

Qualifications

• Experience in a Specialty Laboratory 3-5 years required.
• Knowledge of tests and procedures to review findings and direct subordinates.
• Advanced computer skills and understanding of laboratory equipment.

Responsibilities

• Follow procedures for specimen handling, testing, and reporting results.
• Maintain quality control and instrument calibrations per SOPs.
• Identify problems affecting test performance and notify supervisors.
• Develop and implement training programs for new procedures in the Specialty Labs.

Skills

Analytical skills

Independent work

Interpersonal skills

Education

Bachelor's Degree Medical Technology

Bachelor's Degree Laboratory Sciences

Job description

Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Job Summary Starting Rate: $37.14/hour Evening Shift 3pm-11:30pm Rotating weekends and holidays required Previous Generalist experience strongly preferred

The Technical Specialist is a highly specialized role within specialty areas (e.g., Blood Bank, Chemistry, Cytology, Hematology, Microbiology, Cytometry, Molecular Diagnostics) requiring a high level of skill. The Technical Specialist, in their role as Testing Personnel as defined by CLIA, may perform waived and non-waived testing. Under general supervision, carries out all policies and performs all tests in accordance with the department's standard operating procedures. Works independently in an efficient and organized manner to assure accurate results and records. The work requires a professional level of knowledge to read and interpret accurately test results used by providers in the diagnosis and treatment of diseases. The Technical Specialist, in their role as Technical Supervisor or General Supervisor as defined by CLIA, may be delegated the responsibility of the technical oversight of the training areas including the day-to-day supervision or oversight of the laboratory operation related to personnel in training, performing testing, and reporting results. Under the general supervision of the Technical Director and Clinical Supervisors, the Technical Specialist-Education is responsible for supervision of trainees at their assigned workstations including Quality Control (QC) review, training, competency assessment of staff.

Essential Functions The testing personnel are responsible for specimen processing, test performance and for reporting test results. Each individual performs only those tests that are authorized by the laboratory director and require a degree of skill commensurate with the individual's education, training or experience, and technical abilities. After success completion of orientation, training and competency assessment on all instruments/methods applicable to their role:

• Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results.
• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples;
• Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed.
• Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
• Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant or director; and
• Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications.
• Creates, documents, maintains, plans and implements the training programs including competency assessments for new procedures adapted into the Specialty Labs, and manages the competency review process with Supervisors and Technical Director, including the Compliance Officer as needed.
• Reviews and approves completed training paperwork and documentation, ensuring that all training documents and signoffs are documented and maintained in Media Lab Compass module, supported by the Senior Technologists, and administrative staff in the Specialty Lab.
• Trained on new processes to bring a training and education lens to the development and creation of SOPs for new processes.
• Assists with determining whether a new competency assessment needs to be created.
• Reviews and determines whether existing training material reflect the current workflow used in the lab and reviews and approves any required updates to training guidelines.
• Develops the training procedures for technical staff and students, both rotating from affiliated programs and for the MGB MLS Training Program.

Qualifications Education Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Can this role accept experience in lieu of a degree? No

Licenses and Credentials Medical Technologist (ASCP) - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred

• Experience in a Specialty Laboratory 3-5 years required
• Knowledge, Skills and Abilities - The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
• Demonstrates advanced level of analytical skills and judgement.
• Must have understanding of computer technology and its application to analytical procedures and quality control.
• Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair and analytic techniques.
• Must have the ability to work independently, evaluate situations and act appropriately.
• Detailed knowledge of applicable federal, state and accreditation requirements.
• Ability to multitask and manage validations and projects in a fast-paced environment.
• Advanced computer skills.
• Comprehensive understanding of test principles, equipment operation and computer system operations.
• Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
• Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.
• Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to supervisors when issues are identified.
• Must be able to perform as a team member.
• Excellent interpersonal skills.
• Ability to interact professionally and effectively with numerous staff including physicians, hospital personnel, employees, and patients.

Additional Job Details (if applicable) Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $32.47 - $47.23/Hourly Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system—we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.