MLS Team Lead / Chemistry Lab - FT Day Shift M-F; every 4th weekend

Beth Israel Lahey Health; Boston (MA); On-site; USD 60,132 - 80,920; Full time

Job summary

A leading healthcare organization in Boston is seeking an MLS Team Lead for the Chemistry Lab to oversee laboratory tests and ensure quality results. The ideal candidate will have a Bachelor's degree in Medical Laboratory, substantial leadership experience, and skills in problem-solving. This role involves training staff and managing daily lab operations while ensuring compliance with protocols.

Qualifications

• 5–8 years of related work experience.
• Experience with computer systems, including web-based applications.

Responsibilities

• Oversee laboratory tests and confirm the accuracy of results.
• Train Medical Technologists and Medical Lab Technologists.
• Serve as the technical on-call person for off-shifts.

Skills

Leadership experience

Problem solving

Teamwork

Customer service

Education

Bachelor's degree in Medical Laboratory or related

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Access)

Job description

MLS Team Lead / Chemistry Lab - FT Day Shift M-F; every 4th weekend

Pay Range: $43.65/hr – $58.74/hr

Job Summary:

Performs and oversees a full range of laboratory tests ranging from moderately simple to highly complex according to Standard Operating Procedures. Confirms accuracy of test results and reports findings to Pathologists and other Clinicians.

Essential Responsibilities:

• Serves as a resource for assigned areas of expertise and provides technical support to staff.
• Assists in researching new tests, performs instrument evaluations, writes standard operating procedures, and maintains supplies for their areas of expertise.
• Resolves technical problems and troubleshoots when test systems do not meet established performance levels.
• Oversees periodic review of quality control and instrumentation logs to ensure accuracy of test results.
• Provides input into technical decisions, acts as expert for data collection and gathers monthly QC statistics.
• Functions as the technical on‑call person for off‑shifts.
• Demonstrates excellent skills at managing and directing workflow.
• Monitors daily operations and delegation of duties within the lab; reallocates resources as needed.
• Trains Medical Technologists and Medical Lab Technologists.
• Participates in the development of training and competency procedures; instructs residents and fellows.
• Serves as liaison between Lab Support Services and technical departments, providing timely communication and resolution of problems to clients outside the labs.
• Provides leadership in the absence of Clinical Managers and represents the lab on committees.
• Provides input to managers for performance evaluations and addresses personnel issues with the Clinical Manager.

Required Qualifications:

• Bachelor's degree in Medical Laboratory, Life Sciences or Medical Technology.
• 5–8 years of related work experience.
• Experience with computer systems, including web‑based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).

Certificates:

• ASCP Registered preferred, or
• NCA Certification preferred, or equivalent accreditation.

Preferred Qualifications:

• Leadership experience.
• 3–5 years of supervisory/management experience.

Competencies:

Decision Making: Makes decisions guided by precedents, policies, and objectives. Regularly recommends actions affecting a department or functional area.

Problem Solving: Addresses highly complex, non‑recurring issues, using innovative, creative, and Lean diagnostic techniques to resolve problems.

Independence of Action: Sets goals and determines how to accomplish defined results with some guidance; manager provides broad direction.

Written Communications: Summarizes and communicates moderately complex information in varied written formats to internal and external customers.

Oral Communications: Comprehends and communicates complex verbal information in English to medical center staff, patients, families, and external customers.

Knowledge: Demonstrates in‑depth knowledge of concepts, practices, and policies, applying them in complex situations.

Teamwork: Acts as a team leader for small projects or work groups, creating collaborative and respectful environments, improving workflows with impact on operations.

Customer Service: Provides high‑level customer service and staff training to meet standards and expectations; resolves service issues in a timely, respectful manner.

Physical Nature Of The Job:

Light work: Exerts up to 20 pounds of force frequently to move objects. Some elements are sedentary; employee required to stand for periods or move throughout the campus.

Equal Opportunity Employer/Veterans/Disabled