Mitsubishi Sinker EDM Field Service Technologist

Torrey Holistics; Minneapolis (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

Torrey Holistics is seeking a field service technician to diagnose and repair Mitsubishi EDM systems at client sites across the United States, with heavy travel required. You will dismantle, repair, and test high-precision equipment and communicate clearly with customers to minimize downtime.

The role requires a two-year electronic/technical degree (or equivalent experience), experience with electrical measurement tools, and fluency in documentation and reporting.

Qualifications

• Ability to interpret mechanical drawings and wiring diagrams.
• Experience with electrical measurement tools and instruments.
• Ability to diagnose and repair complex electronic/mechanical subsystems.

Responsibilities

• Diagnose complex failures and perform on-site restoration of EDM systems.
• Disassemble, rebuild, and test mechanical and electrical subsystems to original spec.
• Provide expert telephone troubleshooting to minimize downtime.
• Engage customers with professional, solution-focused communication.
• Utilize schematics and block diagrams to identify root causes and verify fixes.
• Maintain thorough records of issues, actions taken, and outcomes.
• Additional duties as assigned.

Skills

Schematic reading

Troubleshooting

CNC basics

Communication

Travel readiness

Education

Two-year electronic/technical degree

Tools

Voltmeter

Oscilloscope

Job description

Your Impact, Story by StoryImagine arriving at a manufacturer’s facility where a critical Mitsubishi Sinker EDM is down. Production is waiting. You quickly interpret the schematic, trace a high-voltage issue, realign a mechanical assembly, and validate results with precise measurements. By afternoon, the spindle is humming and the shop is back on schedule. Later, you jump on a call to coach another customer through a quick fix. That’s the kind of impact you’ll make—every day.MissionLeverage your electro-mechanical expertise to troubleshoot, repair, modify, and verify Mitsubishi machining equipment. The role requires 100% travel, Monday through Friday—mostly within the U.S., with occasional international trips. We support customers on-site and, when it’s efficient, over the phone. We train for mastery, champion career growth, and value the kind of commitment that drives long-term employee and customer relationships.Core ResponsibilitiesDiagnose complex failures and complete on-site restoration of Sinker EDM systems.Dismantle, rebuild, and test mechanical/electrical subsystems to original spec.Deliver expert telephone troubleshooting to minimize downtime.Engage customers with professional, solution-focused communication.Use schematics and block diagrams to find root causes and confirm fixes.Maintain thorough records of issues, actions taken, and outcomes.Other duties as assigned.Knowledge, Skills & MindsetAbility to interpret mechanical drawings and wiring diagrams.CNC programming exposure (G-code/M-code) is advantageous.Proficiency with Windows operating systems.Excellent written and oral communication; team-first approach in a fast-paced environment.Extensive travel capability; valid driver’s license required.Education & ExperienceTwo-year Electronic or Technical degree, or equivalent experience.Skilled with electrical measurement/inspection tools (voltmeter, oscilloscope, and similar equipment).Experience diagnosing and repairing mechanical problems.Fluent with precision tools: dial indicators, micrometers, calipers.Working EnvironmentPrimarily indoor work with exposure to weather changes (heat, cold, wind, rain, sun). You’ll operate near moving mechanical parts with moderate to loud noise. Expect substantial driving and overtime. Must be able to operate a motor vehicle and maintain a valid driver’s license.Physical DemandsVery frequent bending, upper-body twisting, standing, speaking, hearing, and frequent kneeling. Repetitive hand use (squeezing, keyboarding) and crouching. Frequent lifting/carrying of 1–10 lbs; recurrent lifting of 11–20 lbs; occasional lifting/carrying of 21–50+ lbs. Constant push/pull of 1–50 lbs; infrequent push/pull of >50 lbs using handcarts or similar devices. Strong visual and color acuity required.Technical StrengthsEquipment Troubleshooting; Troubleshooting SkillsElectrical Schematics; Electrical Schematic ReadingElectrical Troubleshooting Skills; Electrical Troubleshooting; Electrical RepairElectrical / Electronic Systems; High Voltage SystemsMechanical Troubleshooting Skills; Mechanical Systems & Component RepairCNC Machine Repair; G-Code; M-CodePneumatics Experience; Pneumatics TroubleshootingHydraulics Experience; Hydraulic Systems & ComponentsTolerance Analysis; Precision Measurement & Hand Metrology; Advanced Inspection & Gauge MeasurementSpindle Maintenance & RepairField Service ReadinessAccessibility & Equal Opportunity• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.