Mitigation Technician

ServiceMaster Clean of Fraser Valley; Vancouver (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

401(k)

Flexible schedule

Free uniforms

Job summary

A restoration company is seeking a dedicated Mitigation Technician to assist in the remediation of properties affected by water, fire, and smoke damage. The role involves performing water extraction, maintaining equipment, and providing exceptional customer service during challenging situations. Candidates should have restoration experience, strong communication skills, and the ability to work in various conditions. This full-time position requires on-call availability and offers competitive benefits, including salary and training opportunities.

Qualifications

• Experience in restoration, construction, or related fields preferred.
• Must be eligible to operate a motor vehicle per company policy.
• Ability to read, write, and speak fluent English.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast‑paced environment.

Responsibilities

• Perform water extraction and debris removal.
• Set up and maintain drying and air filtration equipment.
• Provide professional service during stressful situations.
• Document work performed accurately and adhere to safety standards.

Skills

Customer service

Multitasking

Communication skills

Education

IICRC certifications (recommended)

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
• 401(k)
• Flexible schedule
• Free uniforms

Position: Mitigation Technician

Location: Vancouver, WA
Job Type: Full-Time

Position Overview:

We are seeking a dedicated and hardworking Mitigation Technician to join our team. This role involves assisting in the remediation and restoration of properties affected by water, fire, smoke, and mold damage. The technician will be responsible for mitigation, cleanup, demolition, and equipment setup while ensuring high-quality service and customer satisfaction.

Key Responsibilities:

Property Restoration & Mitigation:

• Perform water extraction, structural drying, fire/smoke/mold remediation, and debris removal.
• Set up, monitor, and maintain drying and air filtration equipment.
• Clean and deodorize affected properties using industry‑approved techniques and equipment.
• Assist in demolition and removal of damaged materials when necessary.

Site & Equipment Maintenance:

• Maintain and clean tools, equipment, and vehicles.
• Conduct daily inspections of vehicles and restoration equipment.
• Follow all company safety protocols and industry best practices.

Customer Service & Compliance:

• Provide professional and compassionate service to clients during stressful situations.
• Communicate clearly with supervisors, team members, and customers.
• Accurately document work performed, including before‑and‑after photos and job progress.
• Adhere to industry safety standards and company policies.

Qualifications & Experience:

• Experience in restoration, construction, or related fields preferred.
• Must be eligible to operate a motor vehicle per company policy.
• Ability to read, write, and speak fluent English.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast‑paced environment.
• IICRC certifications (such as Water Damage Mitigation Technician)

Physical Requirements:

• Ability to lift and carry 50+ lbs frequently.
• Ability to work in various conditions, including water‑damaged or fire‑affected environments.
• Mobility in tight spaces and the ability to kneel, bend, stand, and walk for extended periods.
• Comfortable using protective gear such as respirators and Tyvek suits when necessary.

Additional Information:

• Must be available to work on‑call, nights, weekends, and occasional travel as needed.
• Participation in company‑sponsored training and certifications is required.