Mitigation Technician

Servpro Industries, Inc.; Hartford (CT); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO Team Toft in Hartford, CT is seeking a Mitigation Technician to respond to water, fire, mold, storm, and other property damage emergencies. You’ll perform water extraction, demolition, debris removal, cleaning, and restoration, set up and monitor drying equipment, and document progress with our field software.

Join a team‑oriented, fast‑paced environment where training is provided, IICRC certifications are encouraged, and there are clear paths to advancement into Crew Chief or Project

Qualifications

• Valid driver's license with a clean driving record.
• Willingness to obtain IICRC certification.
• Ability to work on-call including evenings, weekends, and holidays.
• Strong work ethic and willingness to learn.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.

Responsibilities

• Respond to water, fire, mold, storm emergencies.
• Perform water extraction, demolition, debris removal, cleaning, and restoration.
• Set up, monitor, and maintain drying equipment.
• Document progress using company software.
• Load, maintain, and organize vehicles, equipment, and materials.
• Communicate professionally with customers, teammates, and management.
• Follow all SERVPRO procedures and safety standards.
• Participate in rotating on-call schedules for emergency response.

Skills

Valid driver's license

On-call availability

Independence & teamwork

Communication skills

Job description

Benefits:

• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

Help Restore Homes, Businesses, and Peace of Mind.

At SERVPRO Team Toft, we do more than clean up after disasters—we help people recover from some of the most challenging moments of their lives. As a Mitigation Technician, you'll be on the front lines of emergency response, providing water, fire, mold, storm, and specialty cleaning services that make a real difference for our customers.

Every day brings a new challenge. One day you may be extracting water from a flooded home, the next performing demolition after a fire or setting drying equipment to prevent further damage. If you enjoy hands‑on work, thrive in a fast‑paced environment, and want a career where your work truly matters, we'd love to have you on our team.

Why You'll Love This Role

• Make a meaningful impact by helping families and businesses recover after disasters.
• Work alongside a supportive, team-oriented group of professionals.
• Enjoy a fast-paced environment where no two days are the same.
• Receive paid training and opportunities to earn industry certifications.
• Build a long-term career with opportunities for advancement.

What You'll Do

• Respond to water, fire, mold, storm, and other property damage emergencies.
• Perform water extraction, demolition, debris removal, cleaning, and restoration services.
• Set up, monitor, and maintain drying and restoration equipment.
• Document job progress using company software and mobile technology.
• Load, maintain, and organize company vehicles, equipment, and materials.
• Communicate professionally with customers, teammates, and management.
• Follow all SERVPRO procedures and safety standards.
• Participate in rotating on‑call schedules for emergency response.

What We're Looking For

• Valid driver's license with an acceptable driving record.
• Ability to work rotating on-call shifts, including evenings, weekends, and holidays.
• Construction, restoration, demolition, or general labor experience is preferred but not required.
• IICRC certifications are a plus (or willingness to obtain).
• Strong work ethic, positive attitude, and willingness to learn.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.

Physical Requirements

The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made for qualified individuals with disabilities.

• Regularly lift and carry up to 50 pounds and occasionally up to 100 pounds with assistance.
• Frequently stand, walk, bend, kneel, crouch, climb, and reach throughout the workday.
• Work in confined spaces such as crawl spaces, attics, and basements.
• Safely climb ladders and work at varying heights.
• Work indoors and outdoors in a variety of weather conditions.
• Perform repetitive physical tasks for extended periods.
• Wear required personal protective equipment (PPE), including respirators when necessary.
• Safely operate company vehicles, equipment, and restoration tools.

Career Growth

At SERVPRO Team Toft, we believe in building careers—not just filling positions.

We invest in our employees through:

• Paid training and continuing education
• IICRC certification opportunities
• Performance-based wage increases
• Advancement into Crew Chief, Project Manager, and leadership roles
• Ongoing coaching and professional development

Your growth is our success.

Benefits

• Competitive pay
• Paid Time Off (PTO)
• Paid Holidays
• Health, Dental, and Vision Insurance (eligible after 60 days)
• 401(k) with Company Match
• Profit Sharing
• $1,500 Employee Referral Bonus
• $1,000 Annual Anniversary Bonus
• Company-provided training and career advancement opportunities

All offers of employment with SERVPRO Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and E-Verify process.

SERVPRO Team Toft is an Equal Opportunity Employer.

Each SERVPRO® Franchise is independently owned and operated. All employees are employed solely by the independently owned SERVPRO franchise and not by Servpro Industries, LLC or Servpro Franchisor, LLC.