Mitigation Project Manager

Fortify Companies; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Insurcomm Restoration, part of Fortify Companies, is seeking a Mitigation Project Manager to oversee emergency restoration projects from inspection through final walkthrough. This field-based role requires leadership to drive scope, budget, and schedule in alignment with company standards.

You will work closely with insurance adjusters and clients to finalize scope and pricing, manage production budgets, and coordinate with the Project Coordinator and crews to ensure quality and client

Responsibilities

• Inspect losses and determine accurate scopes of mitigation services and costs
• Prepare detailed and profitable estimates for fire, water, wind, and related losses
• Manage approximately $1M+ in annual project volume
• Reach agreement with insurance adjusters and/or clients on scope and pricing
• Define project expectations including inclusions/exclusions and finished results
• Obtain signed contracts and close restoration-related sales
• Develop production budgets and pre-plan jobs for efficient execution
• Coordinate daily production needs with the Project Coordinator
• Relay scope of work to Crew Chiefs and Technicians and provide field support
• Oversee all production on assigned projects to ensure QC and scope completion
• Conduct final walkthroughs with Crew Chiefs for client satisfaction
• Complete change orders and open item billings; assist with collections
• Track equipment and materials; analyze project profitability on completion
• Maintain weekly estimates-in-progress reporting
• Attend weekly update meetings with A/R and management
• Ensure daily documentation within PSA per company workflows
• Provide oversight and coaching to Restoration Technicians

Tools

PSA system

Job description

MITIGATION PROJECT MANAGER

Insurcomm Restoration | Fortify Companies
Field-Based | Full-Time | Wilmington/Jacksonville, NC

About Us

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards.

As part of Fortify Companies, we are part of something bigger. Fortify's roots are in restoration-helping families and businesses recover when disaster strikes. But we're building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.

We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.

Our Brand Values

• Safety first, always:We hold ourselves to the highest standard to protect our team, clients, and communities
• Showing up with a service heart:We help people move forward with empathy, respect, and unwavering commitment
• Bringing the energy:We show up with urgency and a get-it-done mindset, owning every outcome
• Predictability in the unpredictable:With standardized systems, we deliver consistency every time
• Driving success together:By supporting one another, we strengthen relationships and drive results
  

About the Job

As a Mitigation Project Manager, you will take ownership of emergency restoration projects for families and businesses affected by fire, water, mold, wind, and storm damage. You are not only responsible for securing and scoping the work — you lead the entire project lifecycle, from initial inspection through final walkthrough, ensuring jobs are completed on time, within budget, and in accordance with company standards.

When it matters most, we show up with heart—and we need leaders who do the same.

What You'll Do

• Inspect losses and determine accurate scopes of mitigation services and associated costs
• Prepare detailed and profitable estimates for fire, water, wind, vandalism, and related restoration losses
• Manage approximately $1M+ in annual project volume
• Reach agreement with insurance adjusters and/or clients on scope and pricing
• Clearly define project expectations, including scope inclusions/exclusions and finished results
• Obtain signed contracts and close restoration-related sales
• Develop production budgets and pre-plan jobs for efficient execution
• Coordinate daily production needs with the Project Coordinator
• Relay scope of work to Crew Chiefs and Technicians and remain available for field support
• Oversee all production on assigned projects to ensure quality control and scope completion
• Conduct final walkthroughs with Crew Chiefs to ensure client satisfaction
• Complete change orders, supplemental billings, and open item billings as needed
• Assist with collections and support accounts receivable processes
• Accurately track equipment and materials used on jobs
• Analyze project profitability upon completion to assess estimate accuracy
• Maintain weekly estimates-in-progress reporting
• Attend weekly update meetings with A/R and management
• Ensure daily documentation within PSA, including detailed file notes
• Follow all company policies and job workflow procedures
• Provide oversight, accountability, and coaching to Restoration Technicians
• Assist in recruiting and developing mitigation personnel