MISSOURI RESTORATION CASE MANAGER (Support-Raised)

NightLight International; Springfield (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A non-profit organization is seeking a Restoration Case Manager in Springfield, Missouri. This full-time role focuses on providing holistic case management and support to survivors of the commercial sex industry and sex trafficking, helping them achieve trauma recovery and long-term success. Candidates should have a degree in behavioral sciences or equivalent experience, strong leadership skills, and a heart for cross-cultural ministry. Occasional travel and evening availability for crisis referrals are required.

Qualifications

• Experience working with sex industry survivors in their recovery or with people in crisis.
• Demonstrated leadership skills and a passion for leadership.
• Ability to work well under pressure in an ever-changing environment.

Responsibilities

• Provide holistic case management and relational support to individuals.
• Participate in weekly case management team meetings.
• Perform intake assessments and develop long-term plans for clients.

Skills

Strong organizational skills

Problem-solving skills

Analytical skills

Communication skills

Sensitivity to cross-cultural ministry

Education

Degree in behavioral sciences or equivalent experience

Job description

The Restoration Case Manager specializes in restoration case management resources to assist survivors of the commercial sex industry and sex trafficking who are working toward long-term holistic restoration, and works to support survivor-driven approaches to personal goals, trauma recovery, and long-term success. We believe strongly in holistic restoration, recognizing that the issues are complex and that true transformation and healing come with concern and attention to the whole person, their family, and their community.

The restoration team plays a critical role in supporting women who have left exploitation and who need support and encouragement toward healthy relationships with others and opportunity for intervention and restoration as they choose a path toward healing and wholeness.

Requirements

Primary Responsibilities:

Provide holistic case management and relational support to individuals with the goal of empowering survivors of the commercial sex industry and sex trafficking who are taking active steps toward trauma recovery and long-term personal success.

Participate in weekly case management team meetings to coordinate resources and services for program clients.

Perform intake assessments, goal setting, long-term plan development, progress monitoring, etc. with new and potential clients.

Comfortable making determinations about referrals and inquiries in need of long-term assistance and what an appropriate level of assistance will be for each new client.

Ability to engage in varied levels of relationships with referrals and clients, including responding to emails, calls, and texts with compassion, understanding, and healthy boundaries.

Provide transportation to/from the office, appointments, and other case management related needs of restoration clients.

Maintain commitment to confidentiality and recording case notes in a timely manner, including the oversight of other staff to maintain their own documentation.

Build and maintain a working knowledge of relevant and current aftercare resources, and key networking relationships with local aftercare partners, case managers, and staff.

Additional Expectations:

Ongoing growth in knowledge and skill related to the issue of sex trafficking and commercial sexual exploitation, trauma-informed care, and best practices in working with individuals in after-care programs.

Requires occasional availability on evenings and weekends for crisis referrals and emergency triage of resident situations. (Approx. 2-3x/month.)

Requires occasional travel, including travel between Springfield and surrounding areas for outreach nights and regular outreach activities.

Requires willingness to travel to Bangkok for professional development with our BKK team every 2-3 years

This position is full-time (30 – 40 hrs per week) with in-office hours falling primarily Mon – Fri in our Missouri office.

Qualifications & Requirements:

Wholehearted unity with NightLight’s statement of faith, core values, and DNA

Ever-growing personal relationship with Jesus and passion to point others to him

Degree in behavioral sciences field or equivalent experience preferred

Experience working with sex industry survivors in their recovery and/or people in crisis

Demonstrated leadership skills, experience, and passion for leadership

Strong organizational, problem-solving, analytical, and communication skills

Visionary, self-motivated, curious, and eager to take initiative

Sensitivity to complexities of cross-cultural ministry and relationships and a heart to honor the cultural context within which NightLight works; humility to be a learner of other cultures

Ability to work well under pressure and in an ever-changing environment; excited to try new things

About the Company

Our Mission: NightLight is an international organization compelled by love to reach out to, rescue, and restore all those who are negatively impacted by sex trafficking and commercial sexual exploitation. Our vision is to offer intervention to sexually exploited women and children, to enable them to discover their dignity, and to provide a program of holistic transformation, empowering them to live and work in their community. NightLight operates in both Bangkok, Thailand and Missouri, USA.

Our Team: NightLight is a faith-based organization. In the US, most staff members are responsible for mobilizing a team of financial partners to pray and give for their personal ministry. This is called "raising support" and is a common practice among mission organizations.

Who We’re Looking For: Do you have a passion for bringing light to dark places, for reaching, rescuing, and restoring those impacted by the commercial sex industry, and for sharing the love of God with individuals who have been trafficked or exploited? We can’t wait to talk with you!

"I'm grateful to carry a burdened heart, because now I'm compelled by love to share hope with those finding themselves in despair... t o shine light into darkness. "