Mission Support SME- Washington, DC

Serco; Columbia (MD); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer matching

Tuition reimbursement

Job summary

Serco Inc. is seeking a Senior Subject Matter Expert/Functional Area Expert (SME/FAE) in facilities portfolio management for the DoD Washington Headquarters Service (WHS).

The role is fully on-site at the Pentagon, supporting SPD in acquiring and managing a diverse portfolio across the National Capital Region, totaling over 16 million square feet. The candidate must have a Master’s degree and 20 years of experience (10 with DoD) and an active DoD Secret clearance, with strong strategic,

Qualifications

• Master's degree required and DoD knowledge highly valued.
• 20 years total work experience with 10 years supporting the DoD.
• Active DoD Secret clearance required.
• Ability to work across Military Departments, DoD, and Executive Branch agencies.

Responsibilities

• Perform high-visibility or mission-critical aspects of the SPD programs.
• Provide strategic advice, technical guidance, and expertise to program staff.
• Develop improvements and optimization options for functions including HR, budget, logistics, facilities management, security, and contract management.
• Supervise studies and lead surveys to collect and analyze data.

Skills

Strategic guidance

Technical analysis

Team leadership

Cross-agency collaboration

Senior program management

Education

Master's degree in related technical field

Job description

Position Description & Qualifications

As the Senior Subject Matter Expert/Functional Area Expert (SME/FAE) in facilities portfolio management with Serco, you will provide technical and analytical expertise to support the evolving needs of the Department of Defense (DoD) Washington Headquarters Service (WHS) in the acquisition and management of its diverse portfolio of facilities space and real property assets.

Daily work is conducted as an integrated team member of the Space Portfolio Division (SPD) of the WHS Facilities Services Directorate (FSD) that performs acquisition and management of a diverse portfolio of over 16 million square feet of office, warehouse, and special use space across the National Capital Region (NCR).

This position is fully on-site at the Pentagon.

This position is contingent upon the ability to maintain/transfer an active U.S. Department of Defense (DoD) Secret security clearance.

In this role, you will:

• Perform high-visibility or mission critical aspects of the SPD client’s programs. Independently perform functional duties and oversee efforts of less senior staff.

• Provide strategic advice, technical guidance, and expertise to program and project staff.

• In response to client-directed or mission critical challenges, provide creative recommendations for portfolio management improvements or optimization supported by detailed analysis and evaluation.

• Assist in analyzing and developing improvement options for functions to include human resources, budget development and execution, logistics, facilities management, administrative security, and contract management.

• Supervise studies and lead surveys to collect and analyze data.

To be successful in this role, you will have:

• A Master’s degree in related technical field.

• 20 years of total work experience with 10 years of relevant experience supporting the DoD.

• An active DoD Secret security clearance.

• Demonstrated knowledge of responsibilities, functions, and operations of all DoD organizations, and ability to work collaboratively with senior executives across Military Departments, DoD organizations, and Executive Branch agencies.

• Experience in strategy formulation, execution, and DoD resource planning.

• Expert knowledge of OSD, Joint Staff, and Military Departments functional policies, procedures, and techniques in solving senior management challenges by creating innovative and pragmatic solutions or alternative courses of action.

• Demonstrated ability to conduct and effectively integrate analyses of a very broad range of highly complex factors into the decision‑making process, including accurate assessments of the institutional environment in which policy alternatives will be considered, selected, and implemented.

• The ability to travel 10%.

Additional desired experience and skills:

• OSD, Joint Staff, or Military Service Staff experience.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government‑issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.Benefits – Comprehensible benefits for full‑time employees (part‑time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .