Mission Support Analyst - Field Operations

Customs and Border Protection; Hidalgo (TX); On-site; USD 62,000 - 90,000; Full time

Job summary

U.S. Customs and Border Protection (CBP) – Port of Hidalgo/Pharr, Hidalgo, TX – is seeking a qualified professional to support administrative and mission–critical functions within the Laredo Field Office. The position emphasizes analytical work and data-driven decision making in a DHS border operations setting.

The role requires assessing information for complex problems, interpreting data, and contributing to improvements in mission support services, under the guidance of senior specialists.

Qualifications

• 1 year of specialized experience at the GS-09 level or equivalent.
• Experience applying fundamental principles to administrative or mission support areas.
• Ability to plan, gather and interpret information/data for complex problems.
• Ability to identify ways to improve mission support services.

Responsibilities

• Provide assistance to senior specialists in analyzing programs to measure performance and efficiency.
• Determine the most effective and efficient approach to meet customer requirements.
• Plan to gather and interpret information and data for complex problems, issues, and unusual circumstances.
• Identify and clarify problems to propose recommendations for complex management services.

Skills

Analytical thinking

Data interpretation

Program analysis

Communication

Education

Master's degree

PhD or Doctorate

Job description

U.S. Customs and Border Protection (CBP) – Port of Hidalgo/Pharr, Hidalgo, TX – is seeking a qualified professional to support administrative and mission–critical functions within the Laredo Field Office. The position emphasizes analytical work and data-driven decision making in a DHS border operations setting.

The role requires assessing information for complex problems, interpreting data, and contributing to improvements in mission support services, under the guidance of senior specialists.