Mission Operations Engineer

Nominal; Austin (NY); On-site; USD 120,000 - 195,000; Full time

Benefits offered by this job

100% coverage of medical, dental, and视

Unlimited PTO and sick leave

Free lunch, snacks, and coffee

Professional Development Stipend

Annual company retreat

Job summary

Nominal is hiring a Mission Operations Engineer in the United States to bridge software with real-world hardware deployments. You will tailor deployments for propulsion test stands, satellites, and flight testing, training users and driving continuous product improvements.

You will thrive in a fast-moving, cross-disciplinary team, travel up to 50%, and contribute to customer success while ensuring safety and performance. This role requires TS clearance eligibility.

Qualifications

• 4+ years in hardware engineering environments such as propulsion test stands, satellite mission operations, or flight testing.
• Ability to solve complex problems with system-level thinking and detail orientation.
• Excellent communication and influence to guide customers and projects.
• Willingness to travel up to 50% and obtain/maintain TS clearance.

Responsibilities

• Deploy & Integrate Nominal's tech on-site, tailoring solutions for high-stakes environments.
• Build relationships and grow Nominal's presence with customers and partners.
• Train & Support users to maximize product adoption and outcomes.
• Enhance & Evolve product based on user feedback for continuous improvement.
• Solve & Streamline issues quickly, maintaining technology edge.
• Be the Bridge between Nominal and customers, enabling seamless collaboration.

Skills

Engineering Expertise

System thinking

Communication

Leadership

Travel readiness

Tools

DAQs

DDS

Nix

RTOS

MCAP

H5

TDMS

LabVIEW

MATLAB/Simulink

WinPlot

Job description

Mission Operations Engineer

New York, NY • Washington, D.C. • Los Angeles, CA • Austin, TX

Mission Operations

In office

Full-time

About Nominal

Nominal is building the connected test and operations platform powering the world's most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development, so they can move faster without sacrificing safety or precision. We're a fast-moving team that owns problems end-to-end, works across disciplines, and thrives at the intersection of hardware and software.

We serve top-tier commercial and defense customers, from autonomy leaders like Anduril and Shield AI to next-generation aerospace teams like Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports, alongside mission partners within the U.S. Navy and U.S. Air Force on programs where failure isn’t an option. We’re backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team draws from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.

As a Mission Operations Engineer, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our customers. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.

About the role

• Deploy & Integrate: Take Nominal's tech to operation on the ground, tailoring solutions to fit our clients' high-stakes environments perfectly.
• Build Relationships & Business: You're not just deploying technology; you're growing Nominal's presence and impact and establishing deep, productive partnerships. You’re acting as an account manager and product expert, and important relational and technical capital is on your shoulders.
• Train & Support: You're on the front lines, making sure our users understand our products and can use them to their full potential.
• Enhance & Evolve: Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
• Solve & Streamline: See an issue? You're on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
• Be the Bridge: You're the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.

We're looking for someone with

• Proven Engineering Expertise: 4+ years of professional experience, and have worked in the trenches of hardware engineering. You have firsthand experience in environments like propulsion test stands, satellite mission operations, or flight testing. Your resume says, "I've built and tested the future."
• Technical Sharpshooter: Your intellectual curiosity drives you to solve complex problems. You think in systems and see the big picture, yet you're all about nailing the details. You have a strong intuition for the math and physics our customers encounter daily.
• Communicator & Influencer: You articulate complex ideas with ease and confidence, steering conversations and projects with clarity and honesty.
• Dynamic Leader & Team Player: With a mix of humility, eagerness to learn, and empathy, you're a natural at leading and lifting those around you. You don't just spot problems; you solve them.
• Project Maestro: You have a solid track record of turning technical concepts into reality and managing the full cycle from planning to deployment.
• Ready to Roll: Up to 50% travel? No problem. You're ready to be where the action is, anywhere, anytime.
• Must be eligible to obtain and maintain a U.S. TS Clearance

Skills that supercharge us

• Customer-facing skills: Experienced consultant, customer success leader, and/or technical program manager
• In-Field Hardware Mastery: Proficiency with hardware engineering tools such as DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, MATLAB/Simulink, and WinPlot.
• Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Influx, and Grafana. Familiarity with Spark, Arrow, Kafka, Beam, and Flink.

Benefits/Perks

• 100% coverage of medical, dental, and vision insurance
• Unlimited PTO and sick leave
• Free lunch, snacks, and coffee
• Professional Development Stipend
• Annual company retreat

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Compensation

The base pay range for this role is $120,000 – $195,000 per year.