Mission Manager

American Cancer Society; San Juan (PR); On-site; USD 32,000 - 34,000; Full time

Job summary

American Cancer Society is seeking a role overseeing the Northwest Region in Puerto Rico, coordinating cancer prevention and detection programs and managing staff and volunteers in non-metro areas. The candidate will collaborate with health systems, monitor program outcomes, and ensure compliance with policies and insurance guidelines.

Excellent communication and HIPAA knowledge are essential. The position requires a Bachelor's degree in a healthcare field and 3+ years in oncology or community

Qualifications

• Bachelor's degree in healthcare-related field required.
• 3+ years of oncology or community health education experience preferred.

Responsibilities

• Executes and enhances cancer prevention and detection programs and monitors ROI in communities.
• Coordinates staff and volunteer-based patient service programs in non-metro areas.
• Engages volunteers and collaborates with hospital staff to strengthen community presence and mission impact.

Skills

Bilingual English/Spanish

MS Office proficiency

Communication & interpersonal

Education

Bachelor's Degree in healthcare

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Executes implementation activities for programs to priority accounts and communities of focus within ACS PR (e.g. quality of life (QoL), prevention/detection programs). Accountable for mission targets and cancer control through relationship management and engagement of locally based accounts and other community-based assets. Strong collaboration with Development staff to maximize event success. Ensures goal achievement through the engagement and mobilization of volunteers

Salary: $32,700

This role oversees the Northwest Region, including the following municipalities: Añasco, Arecibo, Aguada, Aguadilla, Barceloneta, Cabo Rojo, Camuy, Ciales, Corozal, Dorado, Hatillo, Hormigueros, Lajas, Lares, Las Marías, Manatí, Maricao, Mayagüez, Moca, Naranjito, Orocovis, Quebradillas, Rincón, Sabana Grande, San Germán, San Sebastián, Toa Alta, Utuado, Vega Alta, and Vega Baja.

ESSENTIAL FUNCTIONS:

• Executes and enhances cancer prevention and detection programs, monitors return on investment in specific communities, identifies innovative solutions for quality-of-life needs, implements operational improvements for ACS PR, delivers results through systems, accounts, and collaborators, and adjusts plans and resources to ensure the achievement of objectives and user satisfaction. (40%)
• Coordinates the delivery of staff and volunteer-based patient service programs in non-metro areas (including Reach to Recovery, I Can Cope, lodging and other projects and activities), manages local collaborations with health systems, oversees data registration with monthly reports, and administers event contracts in accordance with insurance certificate guidelines. (40%)
• Ensures ACS PR staff integration to strengthen community presence and mission impact. Engages supports, and develops volunteers to effectively manage committees, programs, and services. Collaborates with the Development Manager and Event Lead to enhance patient and survivor participation and event success. (20%)

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Bachelor's Degree preferably in health care related field.
• Years of experience: 3+ years of experience in oncology, community health education or related field preferred.

KNOWLEDGE, SKILLS, AND ABILITY AND TRAVEL REQUIREMENTS:

• Proficient in a range of computer applications, including Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
• Possesses outstanding written and verbal communication, presentation, and interpersonal abilities.
• Demonstrates a collaborative approach by building partnerships and effectively working in medical settings and interacting collaboratively with medical teams with knowledge of healthcare systems, and medical terminology and oncology patients and families.
• Experienced in managing complex, high-pressure, and time-sensitive situations with a proven capacity for effective problem-solving.
• Demonstrates knowledge of HIPAA regulations, collaborates effectively with hospital liaison and ACS systems staff, acts in the best interest of patients and the organization, projects a positive image of the American Cancer Society, and adheres to hospital policies, procedures, and guidelines.
• In case of emergencies, willingness and being able to work extended hours.
• Fluent in both English and Spanish.
• Extensive travel within geographic areas.

PHYSICAL REQUIREMENTS:

• Ability to transport materials to various event/meeting sites.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.