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Vannevar Labs in Minneapolis, MN is seeking a Mission Lead to embed with Department of War customers across the United States. The role requires extensive field work, travel, and the ability to translate ambiguous problems into actionable workflows within our mission-focused product teams.
You will sit on-site with users, configure complex workflows, test releases, and push for direct, measurable mission impact while maintaining trust in high-stakes environments.
Mission Development Minneapolis, Minnesota, United States
Vannevar builds AI systems for the Department of War's most consequential missions. We have 125 deployments across every branch and combatant command spanning our core platform and five distinct products. An an example of how we work, when major combat operations started with Iran, we fielded a new product supporting 24/7 operations and 9,000+ users in three months. How we build is our advantage: we deploy forward with the people who own the mission. Our engineers, product team, and CTO deploy forward to the point of friction, including visiting units in Ukraine. We focus on embedding directly with operational units supporting great power competition with China, combat operations with Iran, and counter-narcotics missions.
We’rehiring a forward deployed MissionLeadto embed directly with our Department of War (DOW) customersacross the United States.You’llwork as part of a mission-focused team of engineers and other missionleads to deploy software againstchallenging problems. While this role requires frequent travel,we’recommitted to hiring locally and strengthening Vannevar’s presence in communities—like Minnesota that our team members already call home.
You will travel onsite, sit alongside uniformed service members and civilian operators alike. Your job is to earn trust by creating value: understanding what users are trying to accomplish, decomposing ambiguous problems into specific mission hypotheses, testing those hypotheses through workflows in our products, and onboarding users when those workflows prove useful.
This is not a traditional customer success, solutions, or product role.Your role is to solve complex andambiguousproblems.You will configure product workflows, test and troubleshoot new releases, triage issues, and work closely withproduct andengineering to make our products more effectivefor the people using themin the field. Some of this work will be gritty. Configurations may take hours and multiple iterations each day to get right.Expect complex problems, murky answers, and moving targets – the payoff is work that directly shapes outcomes for our users.
You will partner with the Mission team to cultivate relationships with new user groups on site, generate wins with those users, and translate those wins into the stories that help Vannevarsustain and expand deployments. You will be the face of Vannevar for many of ourusers and customers.
You will oftenoperateindependently on site. You will have support from product, engineering, mission development, and leadership, but you willbe responsible fordeciding where to focus and how to maximize mission impact.Roles like this are how we grow outside of traditional defense hubs, investing in innovative environments across America.
U.S. Persons status with at least a current Top Secret clearance in required.This is a customer-facing role required to be based in Minneapolis. Work will require time in secure or classified environments and periodic travel.
We’re proud to offer competitive benefits that support our employees. Some key highlights of our benefits package include: