Mission-Critical Fire Dispatcher (24/7 Shifts)

Emergency Telecommunicator Services; El Cajon (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in El Cajon, CA seeks a Fire Dispatcher to coordinate emergency responses and maintain continuous radio contact with responding crews. Responsibilities include receiving incident reports, verifying locations, alerting units, monitoring status, and documenting dispatch activities.

Candidates should have strong data-entry skills, familiarity with computer systems, maps, and radio communications; completion of fire dispatch or emergency medical dispatch training

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized information handling

Clear radio communication

Data entry

Calm under pressure

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in El Cajon, CA seeks a Fire Dispatcher to coordinate emergency responses and maintain continuous radio contact with responding crews. Responsibilities include receiving incident reports, verifying locations, alerting units, monitoring status, and documenting dispatch activities.

Candidates should have strong data-entry skills, familiarity with computer systems, maps, and radio communications; completion of fire dispatch or emergency medical dispatch training