Mission-Critical Data Center Ops Lead

ABM industries; Whitney (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

ABM is hiring a Critical Facility Manager to lead mission-critical facility operations in a 24/7 data center environment in Texas. You will act as the primary on-site client liaison, coordinate across internal teams, vendors, and subcontractors, and ensure uptime, safety, and procedural discipline.

The role requires extensive experience with electrical/mechanical infrastructure, SOPs/EOPs/MOPs, risk mitigation, and CMMS management, with a focus on continuous improvement and client satisfaction.

Qualifications

• 7–10 years of experience in mission-critical facilities or data centers.
• Experience leading technical teams in a 24/7 critical facility environment.
• Strong knowledge of electrical and mechanical infrastructure and operational risk management.

Responsibilities

• Provide day-to-day leadership of mission-critical facility operations, including electrical, mechanical, HVAC, controls, life safety, and vendor-supported services.
• Serve as the primary on-site client liaison, managing communication, expectations, issue resolution, performance metrics, and service delivery.
• Support site startup, commissioning readiness, IST, operational turnover, and go-live preparation.
• Ensure work is performed per SOPs, MOPs, EOPs, safety procedures, change-control, and client expectations.
• Maintain a zero-incident culture focused on uptime, reliability, and protection of critical loads.
• Oversee operation of critical infrastructure: switchgear, UPS, generators, BAS/BMS, chillers, CRAC/CRA units, pumps, and cooling systems.
• Monitor KPIs/SLAs, alarms, maintenance performance, and trends for continuous improvement.
• Lead incident response, escalation, post-incident reviews, root-cause analysis, and corrective actions.
• Review and coordinate planned maintenance, outages, vendor work, and high-risk activities.
• Oversee staffing, onboarding, training, performance management, and technician development.
• Partner with recruiting/leadership to onboard site leads and critical facilities technicians.
• Manage CMMS utilization, work orders, preventive maintenance, asset documentation, and history.
• Coordinate third-party vendors, OEMs, and subcontractors on-site.
• Support budget management, cost control, invoice review, and contract administration.
• Promote safety, environmental, regulatory, and site-specific requirements; participate in audits.
• Drive continuous improvement in uptime, reliability, efficiency, safety, and client satisfaction.

Skills

Facilities management

Leadership

24/7 operations

Client liaison

CMMS

Electrical systems

Mechanical systems

Safety compliance

Education

Bachelor's degree in engineering or related field

Tools

CMMS platforms

Job description

ABM is hiring a Critical Facility Manager to lead mission-critical facility operations in a 24/7 data center environment in Texas. You will act as the primary on-site client liaison, coordinate across internal teams, vendors, and subcontractors, and ensure uptime, safety, and procedural discipline.

The role requires extensive experience with electrical/mechanical infrastructure, SOPs/EOPs/MOPs, risk mitigation, and CMMS management, with a focus on continuous improvement and client satisfaction.