Mission-Critical AI Solutions Lead

Virtualitics; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity participation

Comprehensive healthcare

Unlimited PTO

Remote/hybrid options

Job summary

Virtualitics in the Washington, DC area is seeking a senior solutions lead to own end-to-end defense and intelligence customer relationships, driving adoption of Readiness AI and translating mission needs into actionable platform use cases.

You will collaborate with engineering, data science, and product teams, deliver training onsite, track objectives, and relay customer feedback to shape the roadmap. A Secret clearance and U.S. citizenship are required.

Qualifications

• Experience delivering technology solutions to DoW or Intelligence Community customers.
• Understanding of military/government operational environments and acquisition processes.
• Ability to translate complex technical capabilities into clear, actionable insights aligned with mission objectives.
• Excellent communication across formats: conversations, presentations, proposals, and documentation.
• Ability to work independently and autonomously at a customer location.
• Must be able to obtain and maintain a Secret security clearance (U.S. citizenship required).

Responsibilities

• Own end-to-end customer relationship for one or more defense or intelligence accounts.
• Drive adoption of Readiness AI by understanding the customer’s mission and workflows and translating those into actionable use cases.
• Lead tactical engagements with end users for knowledge transfer and mission integration.
• Collaborate with engineering, data science, and product teams to ensure operational effectiveness within the customer ecosystem.
• Deliver training and onsite support for defense end users, from analysts to senior leadership.
• Track OKRs and health scoring, aligning milestones with roadmap commitments.
• Relay customer issues and feature requests to product teams as the voice of the customer.
• Identify new use cases and opportunities to expand adoption across missions.
• Organize site visits, discovery sessions, demos, and create briefing materials for stakeholders.
• Guide customers through stage-gate milestones from solution architecture through IOC and FOC.
• Provide regular status updates to customer stakeholders and Virtualitics leadership.

Skills

Defense customer delivery

Military environment understanding

Executive communication

Independent work

Security clearance readiness

Education

Bachelor’s degree preferred

Tools

AI/ML delivery

Job description

Virtualitics in the Washington, DC area is seeking a senior solutions lead to own end-to-end defense and intelligence customer relationships, driving adoption of Readiness AI and translating mission needs into actionable platform use cases.

You will collaborate with engineering, data science, and product teams, deliver training onsite, track objectives, and relay customer feedback to shape the roadmap. A Secret clearance and U.S. citizenship are required.