Mission Coordinator

JSX; Dallas (TX); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Travel benefits

401(k) match

Generous PTO

Job summary

JSX is seeking a Mission Coordinator to join our Flight Operations team in Dallas. You will manage flight planning, tracking, regulatory compliance, and crew support to ensure safe, efficient, and on-time operations.

You will interact with Pilots, Maintenance, Scheduling, Guest Services, and Sales to maintain situational awareness and drive operational excellence. Weekend, night, and holiday shifts may be required.

Qualifications

• High school diploma or GED required.
• FAA Dispatch License required or pursuit in progress.
• Strong problem solving and attention to detail essential.
• Ability to interpret NOTAMs and weather reports.
• Experience with ARINC Direct and RAIDO (N-OC) beneficial.

Responsibilities

• Create FAA flight plans and track flights for real-time updates to stakeholders.
• Monitor weather, NOTAMs, and TFRs; communicate risks to Scheduling/Guest Services.
• Ensure crew and flight legality per FAA regulations and company policies.
• Assist in Safety & Analysis by reviewing meteorological data and NOTAMs/TFRs.
• Oversee flight from departure to arrival; coordinate crew support and operations.

Skills

FAA Dispatch License

Problem Solving

Time Management

Communication

Notam/TFR interpretation

ARINC Direct

RAIDO (N-OC)

Education

High school diploma/GED

1–2 years aviation-related college coursework

Tools

Spreadsheets

Google Workspace

Job description

Job Description:This Is How We FlyAt JSX, we’re not just a lifestyle carrier – we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a J oyful, S imple e X perience for our Customers . Join us, and find your runway to growth, innovation, and success.About the Role:As a Mission Coordinator, you serve as the beating heart of the operation—mastering the art of flight coordination, logistics management, and flight planning while seamlessly liaising between Pilots, Maintenance, Scheduling, Guest Services, and Sales Teams.A Day in the Life:Your day will be fast-paced and mission-driven, focused on ensuring every flight operates safely, smoothly, and with complete situational awareness. Typical responsibilities include :Flight Planning & Tracking: Create FAA flight plans and flight-follow all company aircraft and crewmembers to provide accurate , real-time information to internal stakeholders.Operational Monitoring: Research, review, and track operational factors—such as weather, NOTAMs, and TFRs—that may impact client trips, and proactively communicate concerns to Scheduling and Guest Services.Regulatory Compliance: Monitor crew and flight legality to ensure full adherence to FAA regulations and company policies.Safety & Analysis Support: Assist those exercising Operational Control by conducting meteorological reviews and evaluating NOTAMs/TFRs to ensure the safest expectations for clients and crew.Mission Oversight: Monitor each flight from departure to arrival, including intermediate stops or diversions, ensuring continuous and safe tracking of aircraft and personnel.Crew Briefing & Support: Brief Pilots and provide full trip support, helping them understand their duty day, flight assignments, and operational expectations.Aircraft Services Coordination: Arrange and confirm all required aircraft services to support safe, efficient, and on-time operations.Data & Record Management: Record flight and pilot data in the trip-management system to maintain accurate metrics and reporting.Fuel & Cost Optimization: Arrange fuel releases or alternate payment options when appropriate to help reduce costs and improve operational margins.Crew Travel Support: Assist in arranging crewmember travel and meals as needed to support smooth duty transitions .Cross-Department Communication: Serve as a vital link between Pilots, Flight Operations, Maintenance, Scheduling, Guest Services, and Sales—ensuring seamless communication and a unified operational mindset.Why You’ll Love This Role:Be Part of a Team That Values You: You’ll join a tight-knit , highly supportive crew that is passionate about aviation, safety, and working together to deliver excellence every day.No Two Days Are the Same: Every mission brings new challenges and opportunities—keeping your work fast-paced, engaging, and never routine.Make a Tangible Impact: Your decisions and attention to detail directly enhance flight safety, operational efficiency, and the overall experience for our Customers and Crewmembers.Opportunities to Grow: You’ll have access to continuous training, skill development, and a clear pathway to advance your career within multiple areas of the operation.You’re More Than a Number: At JSX, you’re recognized as a valued Crewmember whose contributions matter—not just a call sign or badge number.What Makes a Successful Mission Coordinator?We’re looking for someone who is:Adaptable: You thrive in a constantly changing environment, shifting smoothly between evolving priorities, weather conditions, and operational needs.Communicative: You convey information clearly and confidently, ensuring every team—from Pilots to Maintenance to Mission Control—stays aligned and informed.Critical Thinker: You quickly evaluate situations, consider all variables, and make sound, safety-focused decisions under pressure.Detail-Oriented: You understand that precision is everything, catching small details that ensure accuracy, safety, and operational reliability.Proactive: You anticipate potential issues before they surface and take initiative to solve them, helping keep operations smooth and uninterrupted.Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.Required Experience:High school diploma/GEDFAA Dispatch LicensePreferred Experience:2-4-Year College Degree in aviation preferred1 to 2 years of experience in FAR Part 135 and/or Part 121 Operations preferredSkill, Licenses, & Certifications:Problem Solving and Attention To DetailsTime Management and Communication in a faced paced environmentTask Prioritization and Execution under pressure with a high degree of focusExperience using ARINC DirectExperience using RAIDO (N-OC)Ability to use Spreadsheets and Google ProductsAbility to interpret NOTAMs/TFRs and Weather ReportsFAA Regulations and Company Policies knowledgeAbility to sit for extended periods of timeAvailable to work weekends, nights, and holidaysAbility to occasionally lift 5-20 pounds.Benefits & Perks:Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.401(k) match: 50% of your first 8%Generous PTO: Take time to recharge with our flexible PTO plan.Additional Information:May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc ).JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.Ready to soar with us? Join JSX, where every day is a chance to be part of something e X traordinary !Starting Compensation:$26.00JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.