Mining Technology Technician

Digitailor; Safford (AZ); On-site; USD 36,000 - 67,000; Full time

Job summary

Empire is seeking seasoned shop and field technicians with experience in heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ openings across Arizona, Nevada, and Eastern California, offering day shifts and on-field assignments with travel as needed.

Required: at least six months of related experience, strong English skills, safety-first mindset, and a valid driver’s license.

Qualifications

• Six months related experience in similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Safety must be prioritized in work environment.
• Own and maintain required personal tools.

Responsibilities

• Troubleshoot and repair equipment and systems in shop and field.
• Maintain good client relations and document service activities.
• Follow safety policies and wear required PPE at all times.
• Communicate clearly with technicians, clients and management about issues and actions.

Skills

English proficiency

Client service

Safety conscious

Tools ownership

Education

High school diploma or GED

Tools

Diagnostic equipment

Job description

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. EXPERIENCE: Required: At least six months of related experience in a similar role and environment. Ability to speak, read, write, and comprehend English. Keep safety as a priority in the work environment. Ability to successfully complete a skills assessment. (eTRAIN test) Valid driver’s license. Excellent client service skills. Own and maintain required personal tools. Strongly Preferred: At least five years heavy equipment technician experience, preferably in a dealership environment. Caterpillar work experience. If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate’s level of experience and skill. JOB DETAILS: Shift 1st/Day Shift Location In-Field Schedule Work schedule to be provided by leader.

Salary

Range $26.40 - $48.48 Per Hour JOB SUMMARY Install, configure, troubleshoot, repair, and support Caterpillar MineStar™ technology systems—including Fleet, Terrain, and Command—on Caterpillar and other Empire-supported mining machines in field and shop environments. Commission, calibrate, and validate onboard technology hardware, sensors, networks, and software to ensure proper system performance, machine integration, and operational readiness. Diagnose and resolve malfunctions and failures involving GNSS, onboard computers, displays, radios, wiring harnesses, and autonomous control components. Prepare Caterpillar machines and MineStar technology systems for deployment, commissioning, and delivery to customer sites. Work safely in active mining and construction environments and adverse weather conditions as required. Accept out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients, and management regarding machine and technology system conditions, problems, corrective actions, and recommendations.

Essential Functions

Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment – keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL

Responsibilities

Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed.

Travel

to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES

Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements.

Education

AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver’s license. *Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.