Mining Application Specialist - MineStar

Caterpillar

Mesa (AZ)

On-site

USD 81,000 - 122,000

Full time

9 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) savings plans

HSA

Job summary

Caterpillar is seeking a MineStar Application Specialist to lead on-site deployment and optimization of MineStar Command in Phoenix, AZ. You will work closely with engineering teams and customers to ensure reliable system performance and continuous improvements.

The role emphasizes hands-on problem solving, training, and collaboration across supervisors, builders, controllers and technicians, with a 50-75% travel requirement and 7/7 shift rotation where applicable.

Qualifications

Experience in mining technology and operating MineStar systems.
Strong understanding of mining best practices.
Proven field support and troubleshooting capabilities.
Ability to identify root causes and implement solutions.
Excellent communication across cross-functional teams and customers.
Proficiency with analytical tools such as Power BI.

Responsibilities

Implement MineStar Command and optimize system performance.
Build trusted relationships with customers through collaboration.
Support MineStar Office Supervisors, Builders, Controllers, and Technicians on system performance to minimize downtime.
Assist with hardware and software installation and configuration, including QA/QC processes.
Measure, benchmark, and report on system performance and identify improvement opportunities.
Create training materials and process documentation for ongoing learning and excellence.
Execute continuous improvement projects to optimize production and efficiency.

Skills

Technical Excellence

Mining Practices

Field Support

Root Cause Analysis

Communication

Analytical Skills

MineStar Experience

Power BI

Education

Electrical/Mechanical/Mechatronic/Mining Eng degree

Tools

Power BI

Job description

Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Join Us as a MineStar Application Specialist - Be at the Forefront of Autonomy

What Makes This Role Unique?

7x7 Day and Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge-your time is truly yours.
On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
Innovation in Action: Collaborate with Caterpillar's engineering teams to identify and implement product improvements.
Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
Unique global exposure: MineStar Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.

What you will do:

Implementing MineStar Command and optimizing system performance.
Building trusted relationships with customers through close internal and external collaboration.
Supporting and advising MineStar Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.
Assisting with hardware and software installation and configuration, including the development of Quality Assurance and Quality Control processes.
Measuring, benchmarking, and reporting on system performance, while identifying opportunities for improvement.
Creating training materials and process documentation to support ongoing learning and operational excellence.
Executing continuous improvement projects to optimize production and efficiency

What skills you will have:

Technical Excellence: Experience in mining technology.
Solid understanding of mining best practices.
Field Support: Strong troubleshooting and field support experience.
Problem-Solving Mindset to identify root causes and drive solutions.
Communication Skills to work effectively with cross-functional teams and customers.
Analytical Skills: Analytical mindset with experience using tools like Power BI or similar.
Top Candidates will also have: Prior experience with Cat MineStar (onboard, implementation, product support, engineering, or application).
Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering.

What training looks like

You'll receive structured onboarding and product training on MineStar onboard networks/machine control systems and troubleshooting. Training is tailored and may include classroom learning, on-the-job development, and mentoring.

Additional Information

The position is based in Phoenix, Arizona, and requires 50-75% travel to support roster work. Most MineStar Application Specialists follow a 7/7 rotation of day and night shifts. During scheduled rotations, the selected candidate will travel to the site and stay in customer-provided accommodations. At the end of each rotation, they will return home for their scheduled time off. Some roster assignments may also require working from Phoenix, AZ. Domestic relocation assistance is available. Sponsorship is not available.

Relocation is available for this position.

Visa Sponsorship is not available for this position.

Summary Pay Range

Summary Pay Range:$81,370.00 - $122,060.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits