Mini-Bar Attendant

Aimbridge Hospitality; Cambridge (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join an innovative hotel environment as a Mini-Bar Attendant, where you'll provide exceptional service to guests while maintaining a well-stocked honor bar. This role emphasizes attention to detail and organization, ensuring that every guest experience is memorable. You will work in a dynamic team, contributing to the hotel's reputation for excellence. Enjoy a comprehensive benefits package, including medical insurance, paid time off, and travel benefits. This is a fantastic opportunity to grow within a global leader in hotel management that values its employees and promotes a culture of service and excellence.

Benefits

Medical Insurance

401(k) with Company Match

Paid Time Off

Complimentary Daily Meal

Free Fitness Center

Travel Benefits

Employee Assistance Program

Discounted Daily Parking

Referral Bonus

Qualifications

• Ability to convey information and ideas clearly.
• Thrive in details and organization.

Responsibilities

• Maintain high standards of personal appearance and grooming.
• Restock mini-bars as needed and draft charge slips.
• Approach all encounters with guests in a friendly manner.

Skills

Attention to Detail

Organization

Communication

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Job description

In this role as a Mini-Bar Attendant, you are responsible for providing guests with a fully stocked and well-maintained honor bar.

Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers in an independent hotel environment. As an employee of The Charles Hotel, you will benefit from:

• Blue Cross Blue Shield medical insurance starting from $1.16* weekly
• Access to 401(k) and company match
• Eight annual paid holidays with an extra personal day
• Travel benefits across multiple brands
• Complimentary daily meal
• Free fitness center
• $5 discounted daily parking
• $1000 referral bonus

*Rate is subject to change.

Responsibilities

Qualifications:

• Thrive in details and organization.
• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Work well in stressful high-pressure situations.
• Maintain composure and objectivity under pressure.

Responsibilities:

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Take accurate inventory of all in-room honor bars.
• Organize the stock room and replenish products as needed.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, which may vary according to hotel needs.
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
• Restock mini-bars as needed.
• Draft charge slips for proper billing of products consumed overnight.
• Clean and maintain mini-bars according to standard operating procedures.
• Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees at all times.
• Familiarize yourself with the organization of the hotel and the function of each department.
• Perform opening procedures and side work duties.
• Perform any other duties as requested by management.

Property Details

The Charles Hotel offers an eclectic experience reflecting Cambridge's unique character. Guests can enjoy Harvard lectures, stroll along the Charles River, explore downtown Boston, or dine at renowned restaurants including Henrietta's Table.

The hotel combines luxurious accommodations with modern technology, offering 18,000 square feet of indoor and outdoor banquet space for events. Located minutes from downtown Boston and major attractions, The Charles is a AAA Four Diamond Hotel and a member of Preferred Hotels and Resorts.

Company Overview

As a global leader in third-party hotel management, Aimbridge Hospitality manages over 1,550 hotels across 50 states and 22 countries, including luxury, resort, and lifestyle brands. Our passionate associates thrive in a culture of excellence and service, aiming to be the best. Join us for a world of possibilities.

Full-time employees are eligible for a comprehensive benefits package after an initial waiting period, including:

• Daily Pay (ask your Recruiter for details)
• Medical, Dental, and Vision Coverage
• Disability Income (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

About the Company

Aimbridge Hospitality is an independent hotel management firm committed to delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.