Mine Technology Technician

Technical Professionals Group, LLC; Marana (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Technical Professionals Group, LLC is seeking a Field Systems Technician based in Marana, Arizona, to support on-site Mine Operations. This role focuses on troubleshooting and repairing technical equipment while creating service reports and recommendations.

Ideal candidates will be skilled in hardware and software troubleshooting and have a valid driver’s license. The position also involves on-call responsibilities and may require travel to various sites for troubleshooting and repairs.

Qualifications

• Proficient with Microsoft Office (MS Word, MS Excel, MS Outlook).
• Strong troubleshooting ability in hardware/software.
• Ability to perform fieldwork in extreme outdoor environments.

Responsibilities

• Troubleshooting, testing, and repairing technical equipment.
• Producing detailed service reports and documenting processes.
• Performing routine and preventive maintenance on technology systems.

Skills

Microsoft Windows

Hardware/software troubleshooting

Good communication skills in English

SAP ERP experience

Job description

This position to temp-to-hire.

The Field Systems Technician handles the troubleshooting, testing, servicing, and repairing of on-site Mine Operations technical equipment, documents processes and in turn, provides detailed service reports, and gives appropriate recommendations on diagnostics, repairs, and equipment specifications.

ESSENTIAL FUNCTIONS

• Troubleshooting, testing, repairing and servicing of technical equipment and systems.
• Managing on-site installation, repair, maintenance, and testing of technical equipment.
• Diagnosing errors or technical problems and determining proper solutions.
• Producing detailed service reports.
• Documenting processes and leveraging change control protocols.
• Operating vehicles and machinery in a safe and prudent manner.
• Following company procedures and protocols.
• Cooperating with technical teams and sharing information across the organization.
• Making appropriate recommendations and briefing on repairs, diagnostics, and equipment specifications.
• Evaluate and repair / replace damaged or worn components (cables, electronics, etc.).
• Test machinery and equipment after repair or assembly to ensure proper operation.
• Perform routine and preventive maintenance (PM) work on technology systems on equipment and vehicles.
• Read and understand operating manuals, blueprints, and technical drawings.
• Inspect parts for damage or excessive wear using micrometers and vernier calipers.
• Repair, rewire, and troubleshoot electrical systems.
• Install, configure, maintain, and update field systems, including, but not limited to, fleet management (electrical cabling, antennas, radios), OAS fatigue monitoring systems, slope stability monitoring, and high precision guidance systems.
• Maintain connectivity to field equipment by configuring and troubleshooting wireless LAN/WLAN issues and resolving them in a timely manner.
• RMA parts through the vendors - Caterpillar Minestar EDGE and Terrain.
• Ensure adequate stock of critical and consumable components to ensure systems and network reliability.
• Continuously improve field/office software and hardware through testing and development. Implement modifications to software, hardware, and data management procedures to serve the needs of multiple departments.
• Configure and maintain multiple systems Linux-based, Windows workstations, and interfaces including voice and electronic communications.
• Work as a team with counterparts at other ASARCO operations to maintain and improve hardware and software, share new technology and improve practices.
• Create requisitions and notifications in SAP to schedule resources and assets to facilitate support repairs on equipment with the respective department.
• Responsible for executing, supporting, and enforcing the Company’s Environmental, Health and Safety program as required by OIS policy, directives, and principles.

Support the following Mine Operations Digital Data and Safety Systems

• Fleet Management - Caterpillar Minestar EDGE
• Ore Control and Grade Control -Caterpillar Minestar Terrain For Loading
• Caterpillar Minestar Terrain for Dozing and Grading
• Driver Safety Systems - Hexagon OAS Fatigue Management System
• Split Engineering
• Mine Pit Cameras
• Michelin MEMS - Tire Management System
• Trimble base station Corrections
• Fuel Dispensing Systems
• Payload Management Systems - Ensure Payload on VIMS/PLM on all haul trucks are calibrated and communicate with Minestar EDGE. Interface with the truck shop by inputting notifications and following up on work orders. Ensure external payload scoreboards are functioning.
• Help implement proposed opportunities outlined by the monthly Performance Assurance visits from Caterpillar, Orica, etc.
• Assist and Support the site with administering and managing the Caterpillar Minestar EDGE SQL Database, Cat Terrain Systems (Adding users, Uploading of design files, flushing the operating system cache, etc.).
• Other additional systems and duties as assigned by supervision or management.

ADDITIONAL DUTIES

This is an on-call position that will require remote troubleshooting and, if necessary, on site, off shift resolution of system problems. If the issue can’t be resolved remotely, you will be expected to travel to the site and continue the troubleshooting and repair process to get the respective critical systems back up and running. As necessary, the field systems technician will act as a backup for the Field Systems Engineer in his absence.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Proficient with Microsoft Windows, Microsoft Office (MS Word, MS Excel, and MS Outlook). SAP ERP experience is a plus.
• Strong hardware/software troubleshooting ability.
• Good communications skills in English (oral and written).
• Ability to effectively interact with technical and non-technical personnel.
• Applicants may be required to lift objects more than 50 lbs.
• Must be able to perform fieldwork in extreme outdoor environments.
• Must have valid driver’s license.