MILITARY PROGRAM MANAGER
Universal Health Services, Inc.
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Job summary
Universal Health Services, Inc. in North Carolina seeks a Military Behavioral Health Program Manager to lead a 28-day recovery program for active-duty service members, veterans, and military families.
You will drive clinical operations, program development, and interdisciplinary collaboration while ensuring trauma-informed care and regulatory readiness. Responsibilities include supervision of clinicians, quality improvement, and community/military relations with a focus on transition,
Qualifications
- Minimum five years behavioral health experience.
- Minimum three years leadership experience preferred.
- Experience in Military Behavioral Health, PTSD treatment, and trauma-informed care is preferred.
- Knowledge of military culture and transition programs is required.
- Strong collaboration and communication skills across disciplines.
Responsibilities
- Oversee daily clinical operations of the military unit and ensure program fidelity.
- Coordinate interdisciplinary treatment team meetings and document progress.
- Develop and evaluate program initiatives, ensuring evidence-based practices.
- Promote military cultural competence and provide staff education on military terminology and stress.
- Supervise clinicians, conduct staff meetings, and support recruitment and onboarding.
- Monitor regulatory readiness, Joint Commission readiness, CMS/TRICARE compliance.
Skills
Education
Job description
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
The Military Program Manager provides operational and clinical leadership for the Military Behavioral Health Recovery Program. This individual is responsible for the day-to-day management, coordination, quality oversight, and continuous improvement of the 28-day Military Behavioral Health Recovery System, ensuring the delivery of evidence-based, trauma-informed care for Active-Duty Service Members, Veterans, National Guard, Reservists, First Responders, and eligible military beneficiaries.
The Program Manager leads an interdisciplinary team and serves as the primary liaison between clinical services, nursing, medical staff, recreational therapy, case management, business development, military commands (when appropriate), and executive leadership.
- Oversee daily operations of the military unit.
- Ensure consistent implementation of the Evidence Based curriculum.
- Maintain treatment fidelity to program standards.
- Coordinate interdisciplinary treatment team meetings.
- Monitor patient progress throughout the 28-day program.
- Ensure timely completion of documentation and treatment plans.
- Support patient engagement and program completion.
- Maintain the integrity of the military program.
- Coordinate weekly schedules.
- Oversee curriculum implementation.
- Ensure evidence-based practices are integrated into treatment.
- Collaborate on new program initiatives.
- Evaluate program outcomes and recommend improvements.
- Promote military cultural competence across disciplines.
- Educate staff regarding military structure, terminology, and operational stress.
- Foster an environment of respect for military service.
- Coordinate military-specific psychoeducational programming.
- Ensure programming addresses transition, identity, resilience, and reintegration.
- Supervise military program clinicians.
- Provide coaching and performance feedback.
- Conduct regular staff meetings.
- Promote interdisciplinary collaboration.
- Assist with recruitment and onboarding.
- Participate in performance evaluations.
- Monitor key clinical indicators.
- Review patient satisfaction.
- Participate in Joint Commission readiness activities.
- Support CMS and TRICARE compliance.
- Prepare monthly program reports.
- Collaborate with Business Development.
- Support referral development.
- Participate in military outreach.
- Coordinate family programming.
- Assist with command communication when appropriate and authorized.
- Social Work
- Counseling
- Psychology
- Marriage and Family Therapy
- LCSW
- LCMHC
- LMFT
- Licensed Psychologist
- Minimum five years behavioral health experience.
- Minimum three years leadership experience preferred.
- Military Behavioral Health
- PTSD treatment
- Trauma-informed care
- Inpatient Psychiatry
- Partial Hospitalization
- Intensive Outpatient Programs
- Active Duty Service Members
- Veterans
- Military Families
- Special Operations
- First Responders
- Demonstrated knowledge of: Military culture, Trauma-informed care, PTSD, Suicide prevention, CBT, ACT, CPT, Prolonged Exposure, Motivational Interviewing, Recovery-Oriented Systems of Care
- Emotional Intelligence
- Clinical Leadership
- Team Development
- Strategic Thinking
- Program Evaluation
- Communication
- Conflict Resolution
- Innovation
- Organizational Skills
- Maintain resilience and recovery program fidelity
- Achieve patient engagement goals
- Improve patient satisfaction
- Maintain regulatory compliance
- Support excellent clinical outcomes
- Foster interdisciplinary collaboration
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