Military Community Outreach Specialist

Leidos; Shelby (MS); On-site; USD 45,000 - 65,000; Full time

Job summary

Leidos is seeking an Outreach Assistant in Mississippi within 40 miles of a military base. The role is on an as-needed basis, focusing on events and community outreach to educate service members and families about Military OneSource resources.

You will serve as a liaison at installations, educate diverse audiences, and connect military communities with essential services while maintaining compliance and documentation standards.

Qualifications

• Bachelor’s degree from an accredited college or university or equivalent experience.
• Current military affiliation (Active Duty, National Guard, Reserve, military spouse, military retiree, or DoD civilian) required and must possess and maintain authorized access to military installations.
• Minimum two years of experience providing customer service, outreach, community engagement, or related support services.
• Demonstrated knowledge of military culture, military family lifestyles, and military command structures.
• Excellent presentation skills and strong verbal communication skills with the ability to effectively engage diverse audiences.
• Ability to lift and transport outreach materials weighing up to 25 pounds.
• Must be able to obtain and maintain any required background checks, credentials, and access requirements necessary to perform duties on military installations.

Responsibilities

• Represents the Military OneSource Program at military installation and community outreach events, when the Field Consultant is not able to attend, serving as a professional and knowledgeable ambassador for program services and resources.
• Educate Service members, families, military leadership, and service providers on resources and services.
• Conduct installation level community capacity-building activities by educating military and civilian service providers about program resources and services.
• Identify Government-approved family programs and community resources for inclusion in the community resource finder, subject to Government review and approval.
• Document and report outreach efforts, services provided, and identified gaps in service availability to inform program improvements and strategic outreach.
• Maintain compliance with program reporting requirements and documentation standards.
• Set up, maintains, and manages informational displays, promotional materials, and outreach booths in accordance with event requirements and organizational standards.
• Engages military service members, families, and community partners in meaningful conversations to increase awareness of Military OneSource programs, benefits, and support services.
• Provides exceptional customer service by responding to inquiries, addressing concerns, and connecting individuals with appropriate resources to meet their needs.
• Delivers accurate and consistent information regarding Military OneSource services, military family support programs, and available community resources.

Skills

Customer service

Outreach

Communication skills

Public speaking

Interpersonal skills

Education

Bachelor’s degree

Job description

Leidos is seeking an Outreach Assistant in Mississippi within 40 miles of a military base. The role is on an as-needed basis, focusing on events and community outreach to educate service members and families about Military OneSource resources.

You will serve as a liaison at installations, educate diverse audiences, and connect military communities with essential services while maintaining compliance and documentation standards.