Milieu Specialist

RI International; Crutchfield (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

Recovery Innovations in Durham, NC seeks a Milieu Specialist for a 7:00pm–7:30am rotating night shift. This role leads de-escalation efforts, ensures a no-force environment, and supports residents’ daily living and safety. Requires HS diploma, Food Handler certification, and 2+ years in behavioral health.

Responsibilities include observation, advocacy, safety checks, and collaboration with guests to build valued roles while handling routine duties and documentation as needed.

Qualifications

• High School Diploma or equivalent.
• Successful completion of Peer Employment Training preferred.
• Active and valid Food Handler’s Certification required.
• Security or law enforcement experience preferred.
• Minimum of two (2) years of behavioral health experience, crisis environment preferred.

Responsibilities

• Guest Care & Advocacy: Provides a No-Force-First recovery environment.
• Conducts ongoing observation of individuals for changes.
• Develops natural supports and community living with guests.
• Assists with food preparation, serving and cleanup as needed.
• Assists individuals with shower and cleanup.
• Performs room safety checks to ensure safety and cleanliness.
• Responds quickly to critical situations requiring intervention.

Skills

Basic computer skills

Effective communication

De-escalation training

Shift flexibility

Driving eligibility

Education

High School Diploma or equivalent

Job description

Change Lives With Recovery Innovations! Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities.

Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play.

Join a groundbreaking team at the forefront of Peer-Powered Support , empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Position: Milieu Specialist

Job Type: Full-Time / Non-Exempt

Shift Details: 7:00pm - 7:30am (Rotating schedule nights)

Work Location: NC - Durham 309 Crutchfield Street

Salary/Hourly Wage: $20.00/hour

Specialties / Licenses Or Certifications

Summary of Job: The Milieu Specialist position functions as a leader in providing de-escalation and support strategies to prevent the use of seclusion and restraint. The Milieu Specialist position also provides effective emergency response in the event of imminent danger in order to maintain safety and security.

Essential Duties And Responsibilities

• Guest Care & Advocacy:
• Provides a No-Force-First recovery environment.
• Conducts ongoing observation of individuals for the purpose of reporting any significant changes.
• Assists in developing natural supports and community living by collaborating with each guest to strengthen valued roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.
• Assists with food preparation, serving and clean up, as needed.
• Assists individuals with shower and clean-up.
• Performs room safety checks, insuring that individuals are safe from potentially dangerous objects and that the rooms are clean.
• Compliance & Risk Management:
• Responds quickly to critical situations that may require Restrictive Interventions.
• Completes clinical documentation as required.
• Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies and procedures as they presently exist and as they change or are modified.
• Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Cross Functional Collaboration:
• Assists with admissions, discharges and transfers of individuals.
• Additional Duties:
• Performs other related duties as assigned.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Education/Licenses:
• High School Diploma or equivalent.
• Successful completion of Peer Employment Training preferred.
• Active and valid Food Handler’s Certification required.
• Experience:
• Security or law enforcement experience preferred.
• Minimum of two (2) years of behavioral health experience, crisis environment preferred.
• Skills:
• Basic computer skills.
• Effective communication skills.
• Ability to work various shifts.
• Must be able to pass de-escalation training, as defined by state requirements.
• Driving Requirements:
• If driving is required for this position, must meet all requirements outlined in Recovery Innovations driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.
• Miscellaneous Requirement(s):
• Must be 18 years or older
• Travel required based on business need.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to pass education verification check.
• Must be able to obtain designated fingerprinting clearance in applicable states.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

A Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Physical Demands

May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to fifty (50) pounds.

Work Environment

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region.

ADDENDUM – Arizona

Education

Licensure

Certification

Misc. Requirement

Must be 21 years or older.

ADDENDUM – Louisiana

Education

Licensure

Certification

Misc. Requirement

Must be 24 years or older.

ADDENDUM – Washington

Education

Licensure

Certification

Additional specified state registration for Registered Agency Affiliated Counselor (AAC)

Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected.

Recovery Innovations is a second chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations compensation decisions are dependent on the facts and circumstances of each case.