Milieu Director-Walpole, MA

The Home for Little Wanderers; Walpole (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous paid time off

Health, Vision and Dental Insurance

Tuition reimbursement

403(b) retirement plan

Disability and Life Insurance

Extensive training

Job summary

The Home for Little Wanderers in Walpole, MA seeks a Milieu Director to lead and supervise therapeutic milieu programming for youth ages 13–19 with trauma histories. You will guide team leaders and counseling staff and ensure high-quality, trauma-informed care.

You will draft policies, coordinate staff training, and provide direct therapeutic care, including crisis intervention and on-call coverage. Manage budgets and contribute to a supportive, multi-disciplinary environment.

Qualifications

• Equivalent to Bachelor’s degree.
• At least 4 years plus direct child care experience in a residential setting with emotionally challenged children.
• 2-3 years plus supervisory experience.
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications.

Responsibilities

• Provide supervision to Residential Supervisors; hire, train and evaluate staff; oversee disciplinary action and terminations; input salary considerations for Supervisors and Counselors.
• Draft and revise program policies and procedures; monitor implementation of guidelines.
• Coordinate and provide staff training.
• Provide direct therapeutic care to residents; crisis intervention as needed including restraints; lead emergency management.
• Provide on-call coverage for the program on a rotating basis.
• Oversee petty cash and processing of bills; authorize expenses.
• Develop and oversee behavior management system; monitor effectiveness.

Skills

Supervision

Leadership

Crisis intervention

Staff training

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

The Home in Walpole, a vocationally-focused program, is looking for a Milieu Director to make a difference in the lives of youth ages 13-19 with trauma histories, developmental delays and/or Autism Spectrum Disorder diagnosis. Join a dynamic team of professionals implementing our trauma-informed care model.

Under the direction of the Program Directors, the Milieu Director will provide supervision to Team Leaders and counseling staff. Oversee and manage all aspects of therapeutic milieu programming.

How You Will Be Making a Difference

• Provide individual and team supervision for Residential Supervisors. Hire, train and evaluate staff performance; oversee disciplinary action and terminations. Provide input regarding salary administration for Supervisors and Counselors. Hire new counseling staff. Coordinate the placement and training of volunteer staff.
• As a member of the management team, draft and revise program policies and procedures, monitor the implementation of The Home's guidelines.
• Coordinate and provide training for staff members.
• Provide direct therapeutic care to the residents and TCI crisis intervention as needed including the use of restraints; assume a leadership role in managing emergency situations.
• As a member of the management team and with senior administrative support, provide on-call coverage for the program on a rotating basis.
• Oversee petty cash system and the processing of bills; authorize expenses.
• Develop and oversee implementation of behavior management system. Monitor the effectiveness of behavior management strategies.
• Ensure a therapeutic environment on the milieu at all times. Ensure that therapeutic activities are planned at all necessary times and oversee the coordination of these activities.
• Co-chair treatment team meetings as well as weekly staff meetings. Interface with collateral agencies and various internal departments to integrate services with educational, medical and clinical disciplines. Work to resolve interdepartmental conflicts.
• Act as an advocate to milieu services and milieu staff; align milieu department needs with agency priorities. Serve on agency committees as needed.

Qualifications

• Equivalent to Bachelor’s degree
• At least 4 years plus direct child care experience in a residential setting with emotionally challenged children
• 2-3 years plus supervisory experience
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Vision and Dental Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Pay Range Positioning Summary

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.