Middle School Alliance (MSA) Bilingual Intake Specialist

International Rescue Committee; Christiansted (United States Virgin Islands); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

10 paid sick leave

10 U.S. holidays

20-25 generous PTO based on role and 1

Medical insurance starting at $163/mo

Dental starting at $6.50/mo

Vision starting at $5/mo

403(b) retirement with employer match

Job summary

The International Rescue Committee (IRC) seeks a Middle School Alliance (MSA) Bilingual Intake Specialist to provide recruitment and intake support at assigned middle schools in Virginia. On-site 4-7pm, Mon-Thu, with occasional extra hours for recruitment and visits.

You will engage families, support attendance tracking, and help with program operations and youth engagement. Fluent in English and Spanish; you will collaborate with school staff and community partners to promote inclusive access

Qualifications

• Bachelor's degree preferred or equivalent experience in education, youth work, or nonprofit management.
• Fluent in English and Spanish (speaking and writing).
• Experience with attendance tracking, data systems, and reporting processes preferred.

Responsibilities

• Site Operation Support: manage sign-in, assist with snack distribution, transitions and events.
• Student Recruitment & Family Engagement: recruit students, engage families, coordinate communications.
• Program Quality & Continuous Improvement: support coaching and quality improvement activities.
• Relationship Management & Communication: build relationships with school staff, families, and partners.
• Safety, Supervision & Risk Management: ensure proper supervision during transitions and activities.

Skills

Bilingual English/Spanish

Education

Bachelor's degree preferred in education, youth development, nonprofit management, public administration, social work, or related field

Tools

Attendance tracking systems

Data collection/reports

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

Job Overview

The Middle School Alliance (MSA) Bilingual Intake Specialist will provide recruitment and intake support, liaise with parents and support afterschool programming at assigned middle school sites. The Specialist will assist with sign in and site programming, family engagement, recruitment and intakes. The Specialist will be on site from 4-7pm Monday through Thursday with 2-3 additional hours some weeks for recruitment and intakes both on site and home visits, as assigned by the MSA Coordinator.

Major Responsibilities

Site Operation Support

• MSA Coordinator with students signing in and enforcing program and school rules.
• Assist with snack distribution, dismissal procedures, and site transitions.
• Assist with events, special activities, and school-based initiatives.
• Assist in administering program evaluations.

Student Recruitment & Family Engagement Support

• student recruitment and enrollment efforts.
• Support outreach and engagement efforts for students, families, teachers, and school personnel.
• Assist with family communication regarding programming schedules, attendance expectations, transportation updates, and special events.
• Promote inclusive access to OST opportunities and support student participation across diverse student populations.
• Build and maintain positive relationships with youth and families to encourage consistent engagement and participation.
• Support implementation of student and family engagement activities throughout the school year.

Program Quality & Continuous Improvement

• Participate in professional development, coaching, training, and quality improvement activities as time allows.
• Support program providers in creating safe, engaging, and youth-centered learning environments.
• Communicate concerns related to quality, consistency, youth engagement, or operational effectiveness to MSA leadership.
• Gather and communicate feedback from youth, families, providers, and school staff to support continuous improvement.

Relationship Management & Communication

• Build and maintain collaborative relationships with school administrators, teachers, providers, families, community partners, and youth.
• Represent NextUp and the MSA professionally within school communities and partner spaces.

Safety, Supervision & Risk Management

• Assist in ensuring students are properly supervised during transitions, programming, transportation, and dismissal.
• Maintain awareness of site safety concerns and communicate incidents promptly to MSA leadership.

Job Requirements

• Bachelor's degree is preferred in education, youth development, nonprofit management, public administration, social work, or a related field *or equivalent experience.
• Up to 2 years of related experience in youth development, education, after-school programming, or community-based programming.
• Proficient in English and Spanish, both spoken and written.
• Experience working with middle school youth, school communities, or after-school programming strongly preferred.
• Experience with attendance tracking, data systems, and reporting processes preferred.
• This position does not have supervisory responsibility for other staff.

Demonstrated Skills & Competencies

• Demonstrated ability to build collaborative relationships and function effectively within a team environment.
• Strong communication skills, both written and verbal in Spanish and English.
• Ability to solve problems, adapt, and manage multiple priorities in a fast-paced environment.
• Knowledge of Positive Youth Development and youth engagement practices preferred.
• Strong attention to detail and commitment to high-quality implementation.
• Ability to exercise sound judgment and maintain professionalism in school and community settings.

Working Environment Primarily an in-person, school-based environment across assigned middle school sites, with standard office/administrative time for planning and reporting. This position is expected to end on June 4, 2027.

Compensation: (Pay Rate: $22.75-$24.20/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Benefits

• 10 paid sick leave
• 10 U.S. holidays
• 20-25 generous paid time off based on role and tenure
• medical insurance starting at $163/month
• dental starting at $6.50/month
• vision starting at $5/month
• flexible spending accounts (healthcare, dependent care, and commuter)
• a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
• disability and life insurance
• an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families

Equal Opportunity Employer

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you.

The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.