Middle Market Relationship Manager II

Columbia Bank; Pasadena (CA); On-site; USD 113,000 - 190,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with match

Paid time off

Tuition assistance

Employee assistance program

Life & disability insurance

Mentorship & career development

Job summary

Columbia Bank in Pasadena, CA seeks a Senior Relationship Manager to lead middle market client relationships, prospect new business, and partner with Client Solution Managers to deliver tailored banking insights and credit solutions. You will maintain a trusted advisor stance with executive contacts and drive revenue and credit quality.

This role typically handles a portfolio of clients with $25M+ annual revenue, requires 7–10 years of commercial banking experience, and emphasizes

Qualifications

• Bachelor's Degree in business, finance or related field required.
• MBA or related field preferred.
• 7–10 years of commercial banking experience with Middle Market focus required.
• Experience with cross-functional teams and high-value client relationships.

Responsibilities

• Manage a portfolio of middle market client relationships with $25MM+ revenue.
• Prospect new business and collaborate with Client Solution Managers to deepen relationships.
• Lead cross-functional teams to deliver holistic banking solutions.
• Ensure risk controls and credit solutions align with bank policies.

Skills

Business development

Relationship management

Credit acumen

Team leadership

Communication skills

Negotiation with Credit Officers

Advanced Excel / MS Office

Education

Bachelor's Degree in business/finance or related field

MBA (Preferred)

Tools

Microsoft Office

Banking systems

Job description

About the Role

Serves as the key banking relationship manager for assigned middle market client relationships. Accountable for prospecting new business and working with Client Solution Managers to deepen client relationships. Maintains a "trusted advisor" role, engaging in dialogue with Executive-level client contacts to assess holistic banking needs and to provide customized banking insights and solutions. Drives financial performance through profitable revenue and growth and quality credit. At this level, the relationship manager generally supports a portfolio of mid-size middle market clients with $25MM or more in annual revenue, with varying levels of complexity. Identifies, attracts and secures new Middle Market relationships to grow bank's Commercial and Industrial (C&I) market share. Achieves individual production goals for loans, deposits and core fee income, to support the bank in achieving its overall financial targets. Serves as a trusted advisor to clients, functions as the Middle Market client “expert” in providing differentiating consult, ideas, and options. Champions and leads business development efforts by developing a clear and holistic understanding of the client’s or prospect’s business and industry. Performs client reviews to ensure the bank provides relevant solutions as clients grow and adapt. Develops focused strategies for acquiring, retaining and growing select clients. Develops and maximizes established referral network. Proactively prospects for new clients and identifies ways to expand existing relationships in collaboration with Client Solutions Manager and internal partners. Identifies opportunities and partners to structure, coordinate and sponsor credit and non-credit solutions. In partnership with the Client Solutions Manager, assembles and leads cross-functional team to quickly respond to customer request and identified needs. Utilizes team of experts to creatively present the full breadth of the bank. Maintains active prospecting effort and pipeline for consistent production. Studies middle market industrial, economic and financial situations relating to new or existing business as part of prudent business development and portfolio management disciplines. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned.

About You

• Education Bachelor’s Degree in business, finance, related field (or equivalent experience) (Required)
• Master’s Degree in Business Administration (MBA), or related field of study (Preferred)
• Experience 7-10 years of relevant commercial banking experience and/or proven track record of exceeding performance in developing business in the commercial industry. (Required)
• Less than 2 years serving Middle Market clients with $15MM+ annual revenue. (Preferred)

Skills

• Proven track record of success in developing new business, growing market share and establishing/growing a quality supportive network.
• Experience working in relationship management teams with a proven understanding of the importance of balancing business development and asset quality.
• Proven ability to constructively work within (lead) a team in effort to deliver holistic, customize banking relationships.
• Advanced credit acumen (accounting, financial statement, understanding business and understanding of operational cash flow) with the ability to support more complex deals.
• Working knowledge of the bank’s systems and policies applicable to underwriting and portfolio management.
• Confirmed superior client relationship and internal partnering skills.
• Ability to work effectively with individuals and groups across the company to manage customer relationships.
• Ability to deliver holistic solutions that are both saleable to client and provide adequate risk management for Bank.
• Excellent relationship management and business development abilities.
• Proven analytical and problem-solving skills.
• Demonstrates excellent written and verbal communication and presentation skills.
• Advanced knowledge of Middle Market lending policies, procedures, practices and documentation.
• Ability to train and present to small and large audiences.
• Ability to negotiate/collaborate with Senior Credit Officers on credit terms and structures.
• Possesses strong computer skills including use of the Microsoft Office suite with the ability to learn new business software, as needed.
• As applicable, experience with syndications, asset-based lending, capital structure finance, leveraged lending, trade finance and/or other specialty lending.

Travel Requirements

Frequent

Pay Range

The pay range for this role is $113,000.00 to $190,000.00. The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location

Ability to work fully onsite at posted location(s). 790 E Colorado Blvd Suite 150 Pasadena CA 91101

Our Benefits

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

To Staffing and Recruiting Agencies

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

Our Culture

At Columbia Bank, we’re redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive.

Our culture is built on Do RIGHT, which means: Relationships: We create authentic connections with customers, colleagues, and communities. Impact: Every role here makes a meaningful difference in people’s lives and local economies. Growth: We invest in your success with career development, mentorship, and learning opportunities. Heart: We care deeply about doing what’s best for our customers and each other. Trust: Integrity and transparency guide everything we do.

Why work for Columbia Bank?

A strong, stable financial foundation with over $67 billion in assets and a diverse portfolio that supports flexibility and opportunity.

A culture of belonging and purpose, where your ideas matter and your work has impact.

Competitive benefits and flexibility designed to help you thrive personally and professionally.

Community engagement that matters, from supporting local businesses to empowering youth through financial literacy initiatives.

Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today.