Mid Office Servs Specialist Sr

PNC; Pennsylvania; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

401(k) with match

Pension plan

Stock purchase plan

Dependent care reimbursement

Educational assistance

Wellness program

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Pittsburgh, PA is seeking a Sr. Middle Office Service Specialist within Private Banking to independently handle highly technical client transactions, review documentation for accuracy, and guide internal partners on middle-office processes.

You will meet with clients and colleagues to resolve requests, manage risk, and pursue ongoing education to strengthen knowledge. A Bachelor's degree and 2+ years of relevant experience are preferred; relocation and visa

Qualifications

• University/college degree required, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, certifications, and experience may be considered.

Responsibilities

• Complete highly technical, complex client transactions independently.
• Review documentation for completeness and accuracy.
• Interpret information for correct coding and adherence to policies.
• Proactively identify and manage risk with internal/external partners.
• Meet with clients and internal/external partners to resolve requests.
• Serve as point person for middle-office processes for complex requests.
• Provide guidance to team members and pursue ongoing education.

Skills

Corporate Accounting

Credit Risk Analysis

Decision Making

Financial Management

Financial Operations

Results-Oriented

Revenue Recognition

Accuracy and Attention to Detail

Customer Support Policies

Standards and Procedures

Critical Thinking

Effective Communications

Flexibility and Adaptability

Legal Analysis

Managing Multiple Priorities

Problem Solving

Education

Bachelors

Job description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Middle Office Service Specialist Sr. within PNC's Private Banking organization, you will be based in Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Working independently, completes a variety of highly technical, complex, client transactions. Reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures. Proactively identifies and manages risk, involving external and internal counsel as needed and other business units throughout PNC. Meets directly with clients and internal and external partners to address and resolve various matters relating to client requests. Serves as point person for all internal partners on all matters pertaining to the middle-office processes for complex client requests. Provides guidance and assistance to other team members. Actively seeks out and engages in continuing education to support skill-building and development of overall knowledge.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Corporate Accounting, Credit Risk Analysis, Decision Making, Financial Management, Financial Operations, Results-Oriented, Revenue Recognition Competencies Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Legal Analysis, Managing Multiple Priorities, Problem Solving Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. Check out the top reasons to join PNC. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.