Mid Office Services Analyst

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Middle Office Service Analyst for its Private Banking team in Pittsburgh, PA.

This in-office role focuses on processing client transactions, reviewing documentation for accuracy, and coordinating with internal partners to resolve inquiries. The position requires an Associates degree with 3+ years of related experience, strong attention to detail, and the ability to work within risk and compliance policies.

Qualifications

• Associates degree or equivalent with related experience.
• Demonstrated knowledge in accounting, risk analysis and financial controls.

Responsibilities

• Under guidance, completes client transactions and reviews documentation for accuracy.
• Handles requests from clients or market partners to complete actions.
• Ensures activities comply with internal policies and risk management framework.

Skills

Corporate Accounting

Credit Risk Analysis

Decision Making

Financial Management

Financial Operations

Results-Oriented

Revenue Recognition

Education

Associates

Job description

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Middle Office Service Analyst within PNC's Private Banking organization, you will be based in Pittsburgh, PA.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Under guidance, completes a variety of client transactions, reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures.* Handles various requests from clients or market partners, performing actions to successfully complete the requests.* Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures.* Coordinates with internal partners to resolve inquiries and issues.* May contact clients to obtain required information, respond to questions and resolve problems.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Corporate Accounting, Credit Risk Analysis, Decision Making, Financial Management, Financial Operations, Results-Oriented, Revenue Recognition## **Competencies**Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Solving## **Work Experience**Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Associates## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.