Mid-Market Solutions Engineer

Box; Chicago (IL); On-site; USD 121,500 - 152,000; Full time

Job summary

Box is hiring for a role in Chicago, IL where you’ll drive technical deals and engage with customers to deliver exceptional experiences. The ideal candidate will have at least 2 years in pre-sales or solutions engineering, possess strong business acumen, and be well-versed in AI concepts. This position involves leading demos and managing technical aspects of the sales cycle.

Compensation ranges from $121,500 to $152,000 USD, reflecting our commitment to attract top talent.

Qualifications

• 2+ years of experience in pre-sales, solutions engineering, or technical consulting.
• Ability to discuss AI concepts with both technical and business audiences.
• Creative problem solving to enhance customer experiences.

Responsibilities

• Research and analyze customer business problems.
• Drive technical deals and lead demos articulating product value.
• Manage technical aspects of the sales cycle and team.

Skills

Pre-sales experience

Solutions engineering

Technical consulting

SaaS experience

Business acumen

Presentation skills

Familiarity with APIs

Low code no code automation

Education

4 year degree or equivalent work experience

Tools

Python

Javascript

Job description

WHAT YOU'LL DO

• You research, explore and identify customer business problems; you'll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
• You own the technical win in your account, and take responsibility for driving the technical deal forward
• Understand product integrations and MCP servers
• You lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
• Technical quarterback managing the extended team from a solution standpoint
• Ability to showcase strong business acumen and communicate the value of the Box solution to the customer
• You support field marketing events as a Box SME and presenter
• Travel up to 50% to engage with customers in territory

WHO YOU ARE

• 4 year degree or equivalent work experience required
• 2+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
• AI-curious and technically fluent - comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
• Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
• Ability to learn, understand and communicate complex technical concepts and develop skills to create compelling solutions that demonstrate business value
• Displays follow through, stamina and effort in every step of the sales cycle
• Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
• Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
• Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Compensation

United States Pay Range: $121,500—$152,000 USD