Mid-Market Expense Launch Manager

Navan Inc; Palo Alto (CA); On-site; USD 104,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Paid parental and bereavement leave

Subsidized commuter benefits

Mental health support

Pet insurance

Job summary

A leading expense management firm is seeking a Mid-Market Solutions Consultant to enhance their product offerings. The ideal candidate will leverage their accounting expertise to ensure client satisfaction and maximize product adoption within strategic accounts. Responsibilities include understanding client needs, implementing solutions, and training Account Managers. This role offers a competitive salary between $104,000 and $130,000 USD and supports a four-day-in-office work model.

Qualifications

• 1+ years accounting/finance background with experience with ERP systems integrations.
• 2+ years as a Solutions Consultant or similar role in fintech.
• High performance and success track record.

Responsibilities

• Develop understanding of Navan expense and payments solution.
• Apply accounting/finance knowledge for client implementations.
• Train Account Management on product capabilities.

Skills

Accounting/finance background

Solutions Consulting experience

Project management skills

Strategic thinking

Strong communication skills

Job description

Mid-Market Solutions Consultant - Expense

Location: Palo Alto, CA or San Francisco, CA

Department: Account Management/Customer Success

Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with an easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process — driving cost-savings, productivity, and compliance.

We’re looking to bring on a Mid-Market Solutions Consultant - Expense who will continue to scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients and exceeding goals.

You will be a key player in helping Account Managers expand Expense product offerings within current strategic travel accounts, implement the Expense solution, and increase adoption within the Mid-Market segment by combining your expertise of accounting and finance with your knowledge of our expense management platform and corporate credit card. Navan Expense has currently seen 10x growth in the last year and is currently being used by 800+ companies, such as Epicor, Amplitude, Loom, Toast & Lyft. By understanding client needs and leveraging your knowledge, you will help assist with an effective strategy that will ultimately drive revenue. The ideal candidate will be a subject matter expert with an accounting and finance background who is looking to be a leader of their career as they become the foundation of a new team while joining a global, multi-product, multi-market SaaS company.

Responsibilities

• Develop a strong understanding of the value proposition and inner workings of the Navan expense and payments solution
• Apply your accounting/finance industry knowledge and Navan Expense Management solution expertise to implement our Expense solution and to help clients realize the benefits of our product
• Apply your project management skills to ensure Navan Expense clients and launches are successful in an efficient time
• Train and uplevel the Account Management organization on the value proposition and product capabilities of Navan Expense to help drive usage and revenue from existing customers
• Act as the voice of our expense customers and partner cross-functionally with product, finance, operations and implementation teams to drive product development

Qualifications

• 1+ years accounting/finance background with experience with ERP systems integrations
• 2+ years of experience as a Solutions Consultant, Implementation Manager or Professional Services Consultant position within a rapidly growing fintech company, working with large strategic customers
• Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
• Demonstrable track record of high performance and success
• Strong communication and presentation skills
• Willing and able to travel domestically and internationally to visit customers and prospects

Pay Range

$104,000 — $130,000 USD

Benefits

Navan provides a comprehensive benefits package tailored to support your well-being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family's needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidized commuter benefits, mental health support, connectivity stipends, and even pet insurance.

Workplace Policy

Navan believes in the value of in-person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritize in-person connections and operate on a four-day-in-office work model. Please expect this policy for all roles that are tied to an office.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

Please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.). Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in "@navan.com" or "@navan.tech" or "@talent.navan.com".