Mid-level Communications/ Change Management Analyst

Ladders

United States

Remote

USD 139,000 - 149,000

Full time

30 hours ago
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Benefits offered by this job

PTO 136 hours annually
11 paid holidays
Comprehensive health benefits
Flexible Spending Accounts / Health_SA
401(k) retirement plan options
Pet insurance and legal insurance
Employee Assistance Program
Disability insurance

Job summary

Ladders is seeking a Mid-level Communications/Change Management Analyst to join our team supporting communications and change management initiatives in the Education, Government & Non‑Profit space. The role focuses on clear messaging and stakeholder adoption of programs.

This remote US-based position requires collaboration across departments to develop content, support training coordination, and analyze outcomes to improve communications.

Qualifications

  • Bachelor's degree in communications or related field.
  • 3+ years in communications or change management.
  • Strong written and verbal communication skills.
  • Master's degree preferred.

Responsibilities

  • Support development and implementation of communications and change management strategies.
  • Formulate informational strategies to promote understanding of programs for target audiences.
  • Develop communication content including talking points, bulletins, and presentations.
  • Analyze program communications effectiveness and provide insights and recommendations.
  • Coordinate events and campaigns using project management techniques.
  • Prepare technical reports and policy memoranda.
  • Consult with staff on communication development and review written work for quality.
  • Assist in stakeholder engagement and training coordination.

Skills

Communication skills
Written communication
Verbal communication

Education

Bachelor's degree in Communications / related field
Master’s degree or equivalent

Job description

For our client, we are seeking a Mid-level Communications/ Change Management Analyst to join the team of a leader in the Education, Government & Non‑Profit space.

This role will support communications and change management efforts that help stakeholders understand and adopt important programs and initiatives.

The position will create clear, effective messaging, coordinate engagement activities, and provide analysis to improve communication outcomes.

The ideal candidate will partner with staff across the organization to develop content, support training coordination, and ensure written materials are polished and impactful.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $139,000 – $149,000 annually

Responsibilities
  • Support development and implementation of communications and change management strategies
  • Formulate informational strategies to promote understanding of programs for target audiences
  • Develop communication content including talking points, bulletins, and presentations
  • Analyze program communications effectiveness and provide insights and recommendations
  • Use project management techniques to coordinate events and campaigns
  • Prepare technical reports and policy memoranda
  • Consult with staff on communication development and review written work for quality
  • Assist in stakeholder engagement and training coordination
Qualifications
  • Bachelor’s degree in Communications, Business Administration, Public Relations, or a related field
  • 3+ years of experience in communications, change management, or related business operations support
  • Experience with IT operations communications preferred
  • Strong written and verbal communication skills
  • Master’s degree or equivalent experience preferred
  • Certification in change management or project management is a plus
Benefits
  • Paid Time Off (PTO): 5.67 hours accrued per pay period, totaling 136 hours annually
  • 11 paid holidays and additional sick leave for California residents
  • Comprehensive health benefits including medical, dental, and vision
  • Flexible Spending Accounts and Health Savings Accounts available
  • 401(k)/401(a) retirement plan options
  • Voluntary benefits such as pet insurance and legal insurance
  • Employee Assistance Program and disability insurance options

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

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