Microsoft Product Specialist — Retail Tech & Customer Solutions

Best Buy; Rogers (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

LOA options

Paid time off

Job summary

Best Buy in Rogers, AR is seeking a Retail Sales Specialist to engage customers with Microsoft products, assess their needs and offer expert recommendations. You’ll deliver friendly, knowledgeable service in-store and contribute to a positive shopping experience.

You will stay current on promotions, complete transactions, and help drive profitable growth while working flexibly, including holidays, nights and weekends. Our team values learning and collaboration.

Qualifications

• Must be at least 18 years old.
• 1 year of experience in sales, customer service or related field.
• Ability to work as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• Preferred experience as a specialist in premium, luxury or complex technology solutions.
• 1 year of experience working with consumer electronics products and services.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive sales and meet goals.
• Use training materials to engage with customers, provide them with complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Generate future opportunities by discovering customers’ current and long-term tech needs.
• Embrace our learning culture to continuously improve skills.
• Maintain specified department merchandising and organization.

Skills

Sales experience

Customer service

Teamwork

Flexible schedule

Job description

Best Buy in Rogers, AR is seeking a Retail Sales Specialist to engage customers with Microsoft products, assess their needs and offer expert recommendations. You’ll deliver friendly, knowledgeable service in-store and contribute to a positive shopping experience.

You will stay current on promotions, complete transactions, and help drive profitable growth while working flexibly, including holidays, nights and weekends. Our team values learning and collaboration.