Microsoft Dynamics 365 Business Applications - Client-Facing Technical Architect

Crowe; Burlington (VT); On-site; USD 142,900 - 301,300; Full time

Job summary

Crowe is seeking a Client-Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations. You will lead the design and delivery of high-value solutions, ensuring exceptional quality and client satisfaction.

The ideal candidate has over 8 years of experience in enterprise solutions and a strong grasp of security and governance. This position offers a competitive salary range and the opportunity to drive transformative projects.

Qualifications

• 8+ years designing and delivering enterprise solutions on Microsoft platforms.
• 5+ years with D365 F&O/AX and/or CE, including full-cycle implementations.
• Proven architecture experience across Power Platform and Azure integration services.
• Strong grasp of security & governance.

Responsibilities

• Lead the design and delivery of Dynamics 365 ERP solutions.
• Serve as primary client-facing technical lead through project phases.
• Establish and enforce engineering standards and best practices.

Skills

D365 F&O/AX implementation

Architecture and solution design

Data analytics strategies

Integration services

Security and governance

Education

Bachelor's degree

Tools

Microsoft Azure

Power Platform

Job description

Job Description

As a Client-Facing Senior Technical Architect specializing in Dynamics 365 ERP implementations, you will spearhead the design and delivery of transformative, high-value solutions for Crowe clients. This role demands technical leadership, ensuring exceptional quality, seamless execution, and client satisfaction across complex projects. Collaborating closely with internal teams, clients, and external partners, you will architect sophisticated enterprise systems that align with business goals and drive measurable outcomes.

Key Responsibilities

• Architecture & Solution Design

  • Own the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault).
  • Select and apply the right integration patterns (Dual write/Dataverse, OData, DMF, File/Batch, Event‑driven, API first) and design secure, versioned APIs.
  • Design data & analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse ready models, Power BI semantic models) to enable reporting, automation, and AI.
  • Embed non‑functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria.

• Delivery Leadership

  • Serve as the primary client‑facing technical lead from discovery through go‑live and hyper‑care; guide backlog, scope, estimates, and technical risk mitigation.
  • Lay the foundation for delivery by setting up environments, integration patterns, security, and DevOps pipelines that enable teams to deliver features quickly and safely.
  • Ensure technical deliverables meet rigorous quality standards, align with strategic objectives, and foster a referenceable client experience that strengthens Crowe's reputation.
  • Establish and enforce engineering standards: code review quality bars, branching, solution layering, extensibility (X++/extensions), telemetry, and documentation.
  • Proactively identify and pursue opportunities for collaboration with broader Crowe Technical specialists and Microsoft FastTrack to enhance project outcomes.

• Copilot & AI Enablement

  • Build ERP and integration solutions that surface the right data in the right way, enabling Copilot, reporting, and advanced analytics.
  • Embed automation and intelligence into processes to improve efficiency, quality, and decision‑making.
  • Help clients adopt Copilot and AI capabilities in a controlled, value‑driven manner, balancing innovation with compliance and security.

• Advisory, Pre‑Sales & Thought Leadership

  • Shape proposals/SoWs, lead client demos and technical deep dives, and contribute to estimates and delivery approaches.
  • Create reusable accelerators, reference architectures, and best‑practice playbooks, mentor engineers and consultants.

Qualifications

• Mandatory:
  • 8+ years designing and delivering enterprise solutions on Microsoft platforms; 5+ years with D365 F&O/AX and/or CE (at least 2-3 full‑cycle implementations in an architect or lead role).
  • Bachelor's degree.
  • Hands‑on knowledge of D365 F&O extensibility (X++ review competence, extension patterns, data entities, DMF), environment strategy, and LCS.
  • Proven architecture experience across Power Platform (model‑driven/canvas apps, Power Automate flows, governance/ALM) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid).
  • Strong integration track record (OData/REST, webhooks/events, batch/ETL via ADF/Fabric, message‑based patterns).
  • Demonstrated ownership of non‑functional design (security, performance, resiliency, observability) with measurable SLOs and test strategies.
  • Production experience with ALM (solutions, pipelines, Git, unit/automated UI tests).
  • Strong grasp of security & governance (Entra ID, RBAC, DLP, environment strategy).
  • Microsoft certifications (one or more): Dynamics 365 Finance and Operations Apps Solution Architect Expert, Dynamics 365 Finance Functional Consultant Associate, Power Platform Solution Architect Expert / Azure Solutions Architect Expert.
• Nice‑to‑Have:
  • Experience with Dataverse/Dual write, D365 Supply Chain/Commerce/CE integrations, or Manufacturing domain depth.
  • Familiarity with Copilot Studio (plugins, orchestration, connectors) and RAG patterns.
  • People management experience: team leadership, coaching, performance feedback, and resource planning.
  • Excellent client communication (executive‑ready storytelling, clear trade‑off articulation) and consulting acumen (scope, estimates, risk/issue mgmt).

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $142,900.00 - $301,300.00 per year.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.