Microsoft 365 Support and Admin I

Samaritan Health Services; Corvallis (OR); Remote; USD 44,455 - 66,689; Full time

Job summary

An established industry player is seeking a skilled individual to support their M365 Collaboration Team. This remote role involves leveraging Microsoft 365 applications to enhance collaboration and communication within the organization. The ideal candidate will have a strong background in web development and administration, with the ability to analyze and solve complex issues. You will play a key role in implementing new technologies and providing training to empower team members. Join a dynamic team dedicated to fostering innovation and efficiency in a supportive environment. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in web development, support, and/or administration.
• Familiarity with object-oriented design and relational databases.

Responsibilities

• Participate in the design and implementation of SharePoint and Microsoft Teams.
• Provide customer education on website content creation and modification.

Skills

Problem Solving

Time Management

Conflict Resolution

Communication

Education

Bachelor’s degree in a related field

Tools

MS SharePoint

MS SQL

.NET

PHP

Java

JavaScript

Job description

Salary Range: $32.27 - $48.41

Candidates residing out of state will need to be able to work Pacific Time Zone hours.

This is a remote position available in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin.

The ideal candidate for supporting the M365 Collaboration Team will have knowledge and experience with Microsoft 365 applications. They should be skilled in analyzing issues and providing effective solutions to ensure seamless collaboration. Excellent communication and training skills are essential to empower team members to utilize M365 tools efficiently. This role involves fostering a collaborative environment by leveraging expertise in Microsoft 365 applications and problem-solving skills, proactively addressing challenges to ensure successful outcomes and optimal use of Microsoft tools.

JOB SUMMARY/PURPOSE

Participates in the design, implementation, support, testing, and administration of SharePoint, Power Platform, Microsoft Teams, and other new tools presented by Microsoft. Uses industry-standard software development techniques, tools, and frameworks to support and troubleshoot issues related to web platforms and websites. Provides customer education on website content creation and modification. Supports the implementation of new technologies to enhance business processes and objectives.

DEPARTMENT DESCRIPTION

Information Services provides leadership, support, and coordination of technology at Samaritan Health Services. The IS Infrastructure department maintains a robust, agile, and secure IT infrastructure supporting SHS's business objectives, including data networks, voice, Windows and Linux servers, data centers, endpoint management, enterprise operations, and automation.

EXPERIENCE/EDUCATION/QUALIFICATIONS

Bachelor’s degree (preferably in a related field) or equivalent experience required.

Required experience includes:

• Web development, support, and/or administration
• Requirements gathering and software development
• Object-oriented design, design patterns, and data structures
• Relational databases in a client-server environment
• Supporting business-critical applications in high-urgency environments

Preferred experience includes:

• MS SharePoint, MS SQL, .NET, PHP, Java, and JavaScript
• Healthcare environment experience

KNOWLEDGE/SKILLS/ABILITIES

• Problem Solving: Ability to identify complex problems, involve key parties, gather data, and consider options systematically.
• Time Management: Effectively prioritize and schedule work to meet customer needs, juggling multiple activities without losing focus on details or deadlines.
• Conflict Resolution: Influence others, build consensus, and negotiate disagreements constructively, considering team contributions.
• Communication: Share information clearly and respectfully, tailoring messages to different audiences including peers, customers, and leadership.

PHYSICAL DEMANDS

• Rarely (1-10% of the time): Climb stairs, lift 0-20 lbs from floor to waist, bend forward at waist, lift up to 20 lbs from waist to eye level.
• Occasionally (11-33%): Same physical activities as above, performed intermittently.
• Frequently (34-66%) and continually (67-100%): Similar activities with increased frequency.

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