Microsoft 365 Specialist

AuraOne; United States; Remote; USD 41,000 - 83,000; Part time

Benefits offered by this job

Remote work

Contractor role

Flexible hours

Job summary

AI Trainer Jobs is seeking a Microsoft 365 Specialist reviewer to evaluate AI outputs across MS365 operations workflows. This remote contractor role focuses on grading workflow correctness, policy adherence, and stakeholder fit, and on reporting next steps to the modeling team.

You will work asynchronously for at least 10 hours weekly, with pay arranged after interviews. Experience on real MS365 ops teams, ability to apply multi-page rubrics, and clear written reasoning are essential.

Qualifications

• Direct experience in Microsoft 365 operations on real teams.
• Capable of applying long, multi-page rubrics consistently.
• Provide explicit written reasoning naming the policy/workflow applied.
• Excellent attention to detail and ability to flag prompt issues.
• Available asynchronously for at least 10 hours per week.

Responsibilities

• Review AI outputs against MS365 workflows, playbooks, and policy.
• Grade tone, escalation logic, and stakeholder fit.
• Flag operational risk and policy-adherence gaps with severity tags.
• Capture the right next steps for model training.
• Adjudicate disputed playbook calls using firm guidance.

Skills

MS 365 ops

Rubric application

Clear written reasoning

Attention to detail

Async availability

Tools

AI tooling

Job description

About the role

Microsoft 365 Specialist is a remote review track for evaluating AI outputs across microsoft 365 specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.
Microsoft 365 specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.
Judge tool-use tasks and enterprise agent behavior. Operational judgment is the skill.

Responsibilities

• Review AI outputs against current microsoft 365 specialist operations workflows, playbooks, and firm policy for Microsoft 365 Specialist assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.

What you should bring

• Direct working experience in microsoft 365 specialist operations on real teams for Microsoft 365 Specialist work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Role signals

Example tasks

• Grade a model's response to a real microsoft 365 specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Useful experience

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Compensation and schedule

Hourly rate confirmed after the interview process.
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

Skills used in matching

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Microsoft 365 specialist operations