Microsoft 365 Collaboration Engineer (Technical Specialist)

Huntington National Bank; Chicago (IL); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Retirement savings plan

Paid leave and holidays

Job summary

Huntington National Bank is seeking a Microsoft 365 Collaboration Engineer to design, implement, and optimize the Microsoft 365 ecosystem, ensuring secure, scalable collaboration across hybrid and cloud environments.

You will partner with infrastructure, security, and automation teams to deliver a seamless Teams experience, manage policies, integration, and lifecycle management, and drive adoption with governance and best practices.

Qualifications

• Bachelor's Degree or 4+ additional years of equivalent experience.
• 5+ years of experience in Microsoft 365 or collaboration platform engineering.
• Hands-on experience with Teams policies, governance, and enterprise security.

Responsibilities

• Design, deploy, and manage Microsoft Teams environments in Microsoft 365.
• Administer Teams policies for messaging, meetings, voice, and compliance.
• Monitor service health and troubleshoot incidents across Teams workloads.
• Provide guidance and training to technical teams and end users.

Skills

Microsoft 365

Teams Administration

Security & Compliance

Automation & Scripting

Azure AD / Entra ID

Education

Bachelor's Degree

Tools

PowerShell

Graph API

Power BI

Exchange Online

Job description

Microsoft 365 Collaboration Engineer

The Microsoft 365 Collaboration Engineer is responsible for design, implementation, administration, and optimization of the Microsoft 365 ecosystem. This role ensures a secure, scalable, and highly available collaboration platform that supports voice, video, messaging, and integration with enterprise applications.

The engineer partners with infrastructure, security, networking, and automation teams to deliver a seamless Teams experience aligned with organizational governance, compliance, and business objectives. The position supports enterprise collaboration, meeting solutions, app integrations, and lifecycle management across hybrid and cloud environments.

Responsibilities

Platform Engineering & Administration

• Design, deploy, and manage Microsoft Teams environments in Microsoft 365.
• Administer Teams policies (messaging, meetings, voice, app setup, compliance).
• Manage Teams lifecycle (provisioning, classification, expiration, and archiving).
• Optimize performance, reliability, and user experience across Teams workloads.
• Support eDiscovery, legal hold, and auditing requirements.
• Align Teams configurations with enterprise regulatory and risk frameworks.

Integration & Automation

• Integrate Teams with third‑party applications and internal systems.
• Support Power Platform integrations with Teams.
• Automate administrative tasks using PowerShell, Graph API, and scripting.
• Support bots, connectors, and custom Teams app deployments.

Monitoring & Support

• Monitor service health, usage metrics, and adoption trends.
• Troubleshoot incidents and service disruptions across Teams workloads.
• Partner with service desk and incident management teams for escalation handling.
• Document solutions, processes, and operational runbooks.

Continuous Improvement & Adoption

• Drive Teams adoption and best practices across the organization.
• Identify opportunities for feature enhancements and platform optimization.
• Stay current on Microsoft 365 roadmap and emerging Teams capabilities.
• Provide guidance and training to technical teams and end users.

Basic Qualifications

• Bachelor's Degree or 4+ additional years of equivalent experience.
• 5+ years of experience in Microsoft 365 or collaboration platform engineering.

Preferred Qualifications

• Strong expertise in Microsoft Teams and Microsoft 365 architecture.
• Enterprise experience with Exchange Online, Azure AD (Entra ID), SharePoint Online, and OneDrive.
• Hands‑on experience with Teams policies and governance.
• Strong analytical and troubleshooting skills.
• Ability to communicate technical concepts to non‑technical stakeholders.
• Detail‑oriented with a focus on governance and operational excellence.
• Ability to manage multiple priorities in a fast‑paced environment.
• Proficiency in PowerShell scripting and automation.
• Understanding of identity and access management, including SSO, MFA, and Conditional Access.
• Knowledge of basic networking fundamentals (QoS, DNS, firewalls, latency, bandwidth planning).
• Familiarity with Microsoft Graph API and automation frameworks.
• Familiarity with Power BI dashboards for Teams usage, licensing and reporting.
• Experience supporting enterprise‑scale Teams or Unified Communications deployments.
• Experience in regulated environments (financial services, healthcare, etc.) is a plus.

Preferred Certifications

• Microsoft Certified: Teams Administrator Associate (MS‑700)
• Microsoft Certified: Identity and Access Administrator Associate (SC‑300)
• Microsoft Certified: Azure Administrator Associate (AZ‑104)
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC‑900)

Exempt Status

Yes (not eligible for overtime pay)

Workplace Type

Office. Certain positions outside our branch network may be eligible for a flexible work arrangement. We provide a hybrid model with in‑office and work‑from‑home options, with occasional office gatherings.

Compensation Range

$70,000 - $140,000 Annual Salary. Compensation range represents low and high end of base salary for this position. Actual compensation varies by location, experience, and education. Additional incentive compensation plans may apply.

Benefits

Huntington provides health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays, and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.