Microsoft 365 Collaboration Engineer

Midwest Startups; Chicago, Northern (IL, KY); Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Hybrid Work schedule

Quarterly profit-sharing bonus

Team member appreciation events and 'D

Job summary

Parts Town is seeking a Senior Microsoft 365 Collaboration Engineer to own the administration, engineering, governance, and continuous improvement of Parts Town's Microsoft 365 platform. The role focuses on SharePoint Online, Microsoft Teams, OneDrive for Business, and Entra ID, serving as the primary escalation point and technical owner.

You will provide Tier 3 support, drive platform improvements, automate administrative processes with PowerShell, and collaborate with stakeholders across the

Responsibilities

• Serve as the primary escalation point for Microsoft 365 collaboration technologies.
• Administer SharePoint Online, Teams, OneDrive, and Entra ID platforms.
• Manage configuration, governance, policies, platform health, and performance.
• Troubleshoot complex issues, lead root cause analysis, and implement new Microsoft 365 capabilities.
• Build PowerShell and Microsoft Graph automation to streamline administration, reporting, and governance.
• Mentor support teams and contribute to architecture, design, and roadmap discussions.

Job description

Description

Position at Parts Town

See What We're All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat.

Perks

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don't worry, we've got you covered.

The Job at a Glance

At Parts Town the Senior Microsoft 365 Collaboration Engineer is a hands-on technical role responsible for the administration, engineering, support, governance, and continuous improvement of Parts Town's Microsoft 365 collaboration platform. This position serves as the primary technical owner and escalation point for SharePoint Online, Microsoft Teams, OneDrive for Business, and Microsoft Entra ID collaboration services. The ideal candidate combines deep technical expertise, strong operational discipline, and a passion for delivering secure and user-friendly collaboration solutions. This role works directly within the technology every day, providing Tier 3 support, driving platform improvements, automating administrative processes, and partnering with stakeholders across the business to maximize the value of the Microsoft 365 platform.

A Typical Day

Microsoft 365 Administration & Engineering

• Serve as the primary escalation point for Microsoft 365 collaboration technologies.
• Administer SharePoint Online, Teams, OneDrive, and Entra ID platforms.
• Manage configuration, governance, policies, platform health, and performance.
• Troubleshoot complex issues, lead root cause analysis, and implement new Microsoft 365 capabilities.

SharePoint Online Administration

• Administer SharePoint sites, permissions, policies, storage, and lifecycle governance.
• Support content management, metadata, information architecture, and oversharing remediation.
• Drive migrations, modernization, platform enhancements, and scalable collaboration solutions.

Microsoft Teams Administration

• Administer Teams policies, governance, collaboration settings, integrations, and lifecycle processes.
• Manage guest access, external collaboration, federation, meetings, chat, and file sharing.
• Troubleshoot complex Teams collaboration, meeting, and integration issues.

Entra ID Administration

• Administer Microsoft 365 groups, security groups, dynamic groups, and collaboration identity services.
• Support Conditional Access, authentication, SSO, group lifecycle, and access management.
• Partner with Security and Infrastructure teams on identity-related initiatives.

Automation & Continuous Improvement

• Build PowerShell and Microsoft Graph automation to streamline administration, reporting, and governance.
• Create reusable operational solutions, monitoring capabilities, and process improvements.
• Maintain documentation, standards, and operational runbooks.

Technical Leadership

• Provide Microsoft 365 collaboration leadership and subject matter expertise.
• Mentor support teams and contribute to architecture, design, and roadmap discussions.
• Recommend best practices that improve security, usability, governance, and efficiency.

Required Qualifications

• You have a bachelor’s degree in IT, Computer Science, or the equivalent real-world experience.
• You have 5+ years of hands-on Microsoft 365 administration and engineering experience.
• You have 3+ years of SharePoint Online experience in a 1,000+ user enterprise environment.
• You know your way around Teams, OneDrive, Entra ID, PowerShell automation, and Microsoft 365 troubleshooting.
• You bring strong governance, access/lifecycle management, and communication skills to every collaboration challenge.

Preferred Qualifications

• You have Microsoft 365 certifications—or you're actively working toward them.
• You have experience with SAM, Microsoft Graph API, PowerShell, Power Automate, and Power Platform.
• You've helped move SharePoint forward through migrations, modernization, Copilot readiness, or large-scale Microsoft 365 initiatives.
• You have Microsoft Purview experience, which earns you bonus points.

About Your Future Team

Our team's favorite pastimes include corny jokes, paintball, and Guardians of the Galaxy. We like both dogs and cats, and we like coffee and tea ... a lot (we'll hear you out on whether Dunkin or Starbucks gets your vote).

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. Parts Town is a pay-for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.