Microsoft 365 Administrator

SanMar-Internal; Issaquah (WA); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

401k plan with company match

Life insurance

Paid maternity/paternity leave

Job summary

SanMar-Internal is looking for an M365 Administrator to oversee the Microsoft 365 environment, ensuring secure and optimized services for users across the organization. This role involves maintaining services like Exchange Online, SharePoint, and Teams, as well as implementing security policies and supporting the team’s operational needs.

The ideal candidate will hold a Bachelor's Degree in a related field and possess certifications such as MS-102 or MS-700. A strong ability to troubleshoot and communicate effectively with technical and non-technical stakeholders is also essential.

The position offers a hybrid work model, competitive salary range, and comprehensive benefits including a 401k plan and paid time off.

Qualifications

• 1–3 years of hands-on Microsoft 365 administration experience in a mid-to-large enterprise environment.
• Microsoft certifications: MS-102, MS-700, SC-300, or AZ-104 required.
• Strong troubleshooting skills with a track record of root-cause analysis.

Responsibilities

• Administer and maintain Microsoft 365 services including Exchange Online and Teams.
• Monitor service health, capacity, and performance; respond to incidents.
• Implement Conditional Access and security policies.

Skills

Microsoft 365 administration

Exchange Online

PowerShell

Microsoft Teams

SharePoint Online

Education

Bachelor's Degree in Information Technology or related field

Tools

Microsoft Intune

Power Platform

Job description

The M365 Administrator is responsible for the day‑to‑day administration, security, and optimization of SanMar's Microsoft 365 environment, supporting thousands of users across corporate offices, distribution centers, and remote locations, in partnership with the IT Infrastructure Team. This role supports the health and reliability of Teams, SharePoint Online, OneDrive, and the broader Microsoft 365 ecosystem—ensuring our workforce has secure, high‑performing collaboration and productivity tools.

What Will You Be Doing?

• Administer and maintain Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive for Business, Intune, and Power Platform.
• Monitor service health, capacity, and performance; respond to Microsoft 365 incidents and outages.
• Implement and enforce Conditional Access, MFA, and identity protection policies in alignment with security standards.
• Support audit and compliance activities (SOX, PCI‑DSS as applicable).
• Administer Teams policies, governance, and lifecycle management for teams, channels, and meetings.
• Manage SharePoint site collections, permissions, and external sharing controls.
• Develop and maintain governance documentation, naming conventions, and architecture standards.
• Automate routine administrative tasks using PowerShell, Microsoft Graph API, and Power Automate.
• Evaluate new M365 features and roadmap items; recommend adoption where they deliver business value.
• Lead or contribute to migration and modernization projects (e.g., Teams Phone, Viva, Copilot).
• Serve as Tier 3 escalation point for the Service Desk on complex M365 issues.
• Partner with the Service Desk Supervisor to develop runbooks, knowledge articles, and end‑user training.
• Open and manage support cases with Microsoft Premier/Unified Support.
• Perform other duties as assigned.
• Comply with all policies and standards.

What Are We Looking For?

• Bachelor's Degree in Information Technology, Computer Science, or related field; or equivalent professional experience.
• 1–3 years of hands‑on Microsoft 365 administration experience in a mid‑to‑large enterprise environment.
• Microsoft certifications: MS‑102, MS‑700, SC‑300, or AZ‑104.
• Experience with Intune/Endpoint Manager and Windows Autopilot.
• Experience with Microsoft Purview (compliance, DLP, sensitivity labels).
• Exposure to Power Platform governance (Power Apps, Power Automate, Power BI).
• Experience supporting a distributed workforce including warehouse/distribution operations.
• Background in retail, wholesale, or supply chain environments.
• Strong working knowledge of Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
• Proficiency in PowerShell for M365 administration (Exchange Online, MS Graph, AzureAD/Entra modules).
• Solid understanding of identity and access management concepts: SSO, SAML, OAuth, Conditional Access, MFA.
• Familiarity with Microsoft licensing models (E3, E5, E7, F‑SKUs, add‑ons).
• Strong troubleshooting skills with a track record of root‑cause analysis.
• Excellent written and verbal communication; able to translate technical concepts for non‑technical stakeholders.

What's Our Offer?

Salary Range: You’ll earn between $85,000 – $115,000 annually, depending on experience.

Bonus: You’ll be eligible for an annual discretionary bonus up to 10% of base salary.

Paid Time Off: You’ll accrue paid time off on a bi‑weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle.
• Life insurance.
• Short‑term/long‑term disability coverage.
• Paid maternity/paternity leave.

What Should You Expect?

Hybrid: SanMar's Eastpointe office is located in Issaquah, WA in the Seattle metropolitan area. Employees are required to work in our offices Tuesday through Thursday each week and additional days may be added based on business needs. Our standard working hours are 8:00–5:00 PST. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions. Quarterly travel may be required.

As set forth in SanMar‑Internal ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.